Medical Secretary for the Plastic and Hand Surgery Department

About the job

Administration

Medical Secretary for the Plastic and Hand Surgery Department

We are looking for a medical secretary at 60%, starting 01.02.2027 or as agreed for the plastic and hand surgery department within the Musculoskeletal Department.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

Our Musculoskeletal Department (DAL) includes the rheumatology, orthopaedics and trauma services, plastic and hand surgery, the Division of Physical Medicine and Rehabilitation, as well as the Sports Medicine Centre and the Chiropractic Unit. It manages pathologies related to the skeleton, tendons, and joints, whether accidental or degenerative in origin.

Our department offers all types of reconstructive surgery services. It also performs revascularisation procedures, cosmetic surgery, hand surgery, and transgender surgery. It also participates in the care of burn and major burn patients.

Mission

• You ensure the management and administrative follow-up of the patient file, while maintaining the confidentiality of their data
• You type and validate operative protocols, as well as discharge and transfer letters
• You answer the phone, adapting your communication according to the particular context of each user
• You inform the patient about the administrative process of their care
• As a versatile secretary, you provide cover as needed for surgical planning and the desk
• You ensure routine administrative follow-up
• You handle the filing and archiving of patient records.

Profile

• You hold a medical secretary diploma or equivalent, with at least 2 years of experience in a medical secretarial or similar role
• You have excellent knowledge of medical terminology and perfect command of French and spelling
• You possess great writing and typing skills
• You have very good knowledge of basic office tools (Microsoft Office)
• You have interpersonal skills, empathy, and listening abilities with a developed sense of welcome and service
• You have a sense of priority management and organisation in the context of patient care and follow-up
• You enjoy working in a multicultural and multidisciplinary team.
• You are eager to learn, flexible, and ready to commit to this role.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of holiday per year
• A right to a minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the role: Ms Louna Serradji, head of CPRM secretariats, at 079 556 69 50

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.