Arbonia AG
Dagmersellen
Customer Service Clerk - Western Switzerland Support 100% (a)
- 07 August 2026
- 100%
- Permanent position
- Dagmersellen
Job summary
Join a leading Swiss manufacturer of premium shower partitions. Be part of a supportive team dedicated to customer success.
Tasks
- Handle customer inquiries and service orders with precision.
- Provide expert advice and coordinate with sales and production.
- Oversee scheduling for service technicians and manage complaints.
Skills
- Commercial training with technical understanding or vice versa.
- Fluent in German and good in French (B2) required.
- Strong MS Office skills and customer-oriented mindset essential.
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About the job
We are among the leading Swiss manufacturers of high-quality shower partitions. Our traditional brand stands for excellent product solutions and forward-looking concepts tailored to the needs of our customers. However, the decisive difference is made by the people with us, who contribute to the success of our customers and the excellence of our brand with their personal commitment, reliability, and enthusiasm. Competent employees, supported by the latest infrastructure, ensure the high level of our services throughout Switzerland: personal, direct, and close to the customer.
You enjoy daily customer contact and are an organisational talent? In addition, you speak fluent French and would like to use your language skills daily. Then we look forward to your application as
Customer Service Clerk - Western Switzerland Support 100% (a)
Your Task
- Receiving, recording, and processing enquiries and service orders
- Competent advice and support for our customers and internal contacts
- Deadline monitoring and coordination with the sales, production, and shipping departments
- Order processing as well as scheduling of our service technicians, fitters, and freelancers
- Handling customer complaints
- Checking work reports
- Recording spare parts orders from service technicians and fitters
- Correspondence in German and French
Your Profile
- Commercial basic training with technical understanding or technical basic training with commercial further education
- Confident German language skills in spoken and written form
- Good French language skills in spoken and written form (B2)
- Good MS Office skills and IT affinity
- Customer-oriented, careful working, and proactive personality
We Offer
- Modern corporate culture with short decision-making paths
- An exciting and varied role combined with a 40-hour week
- Attractive holiday entitlement with 25 to 30 days per year (depending on age)
- Additional benefits such as contribution to fitness subscriptions, discounts at petrol stations, etc.
- Free parking on site and e-charging stations for electric vehicles
- Own pension fund with supra-mandatory benefits
We look forward to receiving your complete application documents with photo, which you can submit online.
For information, please contact:
Bekon-Koralle AG, Andrea Gwerder, Customer Service Team Leader, Tel. +41 62 748 60 02, E-mail Andrea.Gwerder@koralle.ch
