Responsible ICT & Infrastructure (60%)

Responsible ICT & Infrastructure (60%)

Caritas Zurich is an independent Catholic charity. We advocate for families affected by poverty and disadvantaged individuals, regardless of nationality and worldview. In doing so, we make a significant contribution to their social integration in the Canton of Zurich.

The IT department is part of the Finance & IT division and ensures the secure operation of ICT and its further development along with the associated infrastructure.

We are looking for a

Responsible ICT & Infrastructure (60%)

for the newly created position starting on November 1, 2025, or by agreement.

Your tasks

In addition to ensuring a smooth operation of the ICT infrastructure in close collaboration with external service partners, you will be responsible for the following tasks:

• Operation and maintenance of the ICT infrastructure at the headquarters and the 10 external locations with a total of around 75 workplaces
• User support (1st and 2nd level support)
• Creating and maintaining ICT documentation
• Maintenance of AD and administration of M365
• Personnel and technical leadership of a support employee
• Planning, further development, and implementation of the ICT strategy and security policies – including professional advice to management on these topics
• Maintaining contact with external suppliers and contract management
• Planning and managing ICT resources and budgets in close collaboration with the Finance & Information management
• Responsibility for office infrastructure and coordination of minor renovations of office spaces

Our requirements

You have a solid knowledge of M365 as a user and administrator and are characterized by high social competence and a willingness to share knowledge. In addition, you bring the following:

• IT specialist HF, BSc (Business) Informatics FH or an equivalent qualification
• Independent, reliable, and structured working style
• Appreciative, binding, and transparent behavior
• Experience with virtualized environments
• Knowledge in project management and/or IT service management is an advantage
• In-depth knowledge in the area of ICT security is an advantage
• Knowledge in the area of telephony is an advantage.

Our requirements

You have a solid knowledge of MS365 as a user and administrator and are characterized by high social competence and a willingness to share knowledge. In addition, you bring the following:

• Studies in Business Informatics FH or an equivalent qualification
• Independent, reliable, and structured working style
• Appreciative, binding, and transparent behavior
• Experience with virtualized environments
• Knowledge in project management is an advantage
• In-depth knowledge in the area of ICT security is an advantage
• Knowledge in the area of telephony is an advantage

Workplace is Zurich.

Start date: November 1, 2025, or by agreement.

Caritas Zurich offers employment conditions that allow for a balance between work and personal life and an open working atmosphere at the pulse of social issues.

For inquiries about the position, please contact Mr. Michael Busse, Head of Finance & ICT, phone 044 366 68 05.

We thank you for your interest and look forward to your application by September 7, 2025, via the online portal. Link opens in a new window.

The interviews will take place on September 15 and 17, 2025.

Caritas Zurich, Beckenhofstrasse 16, 8006 Zurich.