Kanton Zürich
Zürich
Supervisor / Caregiver with Deployment in Administration and Central Office 80 - 100%
- 05 September 2026
- 80 – 100%
- Zürich
Job summary
Join the largest department in Zurich's justice system, JuWe. Enjoy a supportive work environment with diverse opportunities.
Tasks
- Support and supervise individuals during their pre-trial detention.
- Ensure safety and order while enforcing regulations and protocols.
- Handle administrative tasks, including documentation and visitor coordination.
Skills
- Minimum age of 25, strong background with no criminal record.
- Excellent communication skills, especially in German; other languages are a plus.
- Technical aptitude for security systems and MS Office proficiency.
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About the job
Supervisor / Caregiver with Deployment in Administration and Central Office 80 - 100%With around 1400 employees, the Correctional Services and Reintegration (JuWe) is the largest office within the Directorate of Justice and Home Affairs and is responsible for penal and measure enforcement as well as the execution of various types of detention. Our employees from around 40 professions support and promote the reintegration of offenders and are committed effectively and progressively to a safe and just society.
The Zurich Remand Prisons (UGZ) are one of eight main departments of JuWe. They comprise seven facilities with around 735 prison places and about 500 employees. They are responsible for provisional detention, investigative and security custody, as well as early penal and measure enforcement until transfer to a correctional facility. Thus, they fulfil a central function within the Zurich justice system from the outset.
As part of the UGZ, Horgen Prison specialises in remand detention for adult men and has 51 detention places.
To complement our team at Horgen Prison, we are looking for a committed, open-minded and humorous personality to start immediately or by arrangement.
Your tasks
- You accompany, care for and occupy detainees during their remand detention from entry to release and take on tasks in care, security and organisation
- You interact with detainees, visitors professionally, respectfully and appropriately and act clearly and de-escalatingly even in demanding situations
- You ensure an orderly daily routine, enforce safety and service regulations and handle crisis situations prudently
- In the central office, you ensure the safety of employees, detainees and third parties by operating security, surveillance and communication systems and by triggering the security protocol in emergencies
- You coordinate and manage the visiting system, receive gifts and ensure the necessary checks, including X-ray controls
- You take on administrative tasks such as reports and documentation and support the administration within the framework of relief substitutions, especially file management, correspondence and managing detainee accounts
Your profile
- Minimum age of 25 years and an impeccable reputation (no entries in the criminal or debt enforcement register)
- Federal VET diploma (EFZ), preferably in a commercial field, as well as several years of professional experience, preferably in a comparable role
- You are mentally resilient and flexible for shift, night, weekend and holiday duties
- You have technical understanding and enjoy working with security-relevant systems
- Very good German skills in spoken and written form; foreign language skills are an advantage
- Proficient in MS Office
- You approach people in a coercive context with a professional attitude, regulated closeness and distance, as well as the ability to recognise crisis situations early and act in a de-escalating manner
Our offer
- A demanding, varied role in a dynamic working environment with a supportive team
- Thorough induction as well as diverse internal and external training opportunities, e.g. part-time training to become a specialist in correctional services with a federal certificate
- A centrally located workplace with good public transport connections
- Attractive employment conditions according to cantonal guidelines
We welcome applicants with a lot of initiative, openness, humour and enjoyment of working in a dynamic organisation.
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
Do you have questions? Arben Azemi, Group Leader Admin/Central or Berat Gashi, Deputy Group Leader Admin/Central, are happy to assist you at 043 258 15 51. For questions about the application process, you can contact the Recruitment & Assessment team at 043 257 43 19.
Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton Zurich (zh.ch).
