Pistor AG
St. Gallen
4 days ago
Application Manager innosolvcity/-energy (Residents/Utilities) 80–100 %
- 10 February 2026
- 80 – 100%
- Permanent position
- St. Gallen
Job summary
Join us as an Application Manager in St. Gallen, where we connect Swiss administrations, businesses, and the public with efficient IT solutions. This role offers a collaborative work environment with great benefits.
Tasks
- Handle 2nd-level support requests to ensure smooth application operations.
- Support 1st-level support and optimize support processes continuously.
- Analyze customer requirements, specifying and implementing suitable solutions.
Skills
- Completed training in IT or related fields; experience in application management preferred.
- Strong IT affinity with a good understanding of processes.
- Excellent analytical skills and teamwork spirit.
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About the job
We connect Swiss administrations, authorities, companies, and the population with efficient, secure, and seamless IT solutions and services.
Application Manager innosolvcity/-energy (Residents/Utilities) 80–100 %
St. Gallen
Do you love challenges and like to get involved? Is teamwork and direct customer contact exactly your thing? Do you have technical skills, take responsibility, and are looking for a role where you can really make a difference? Then you are exactly right with us!
Your Role
- Handling inquiries in 2nd-level support to ensure smooth application operation.
- Supporting 1st-level support and actively participating in the continuous optimization of support processes.
- Analyzing customer requirements as well as specifying and implementing suitable solutions.
- Communication and coordination as an interface between internal departments and our customers.
- Close collaboration with software development and product management for successful project implementation.
- Parameterization and configuration of the software according to customer requirements.
- Documentation and presentation of complex issues in an understandable form as well as conducting customer training.
Your Profile
- Completed commercial or technical training, degree, or comparable qualification in the field of computer science.
- Ideally, solid knowledge in application or service management.
- Practical experience in resident administration or the energy sector is an advantage.
- High IT affinity as well as good understanding of processes and technical contexts.
- Strong analytical and logical thinking skills combined with enjoyment of working with customers and the team.
- Very good German skills in spoken and written form.
- Resilient, independent, and reliable personality with a solution-oriented and precise working style.
Your Benefits
- Up to 60% home office possible with a 100% workload
- Vacation purchase (2 weeks per year)
- 41-hour week with flexible working hours for full-time employment
- At least 25 days of vacation per year
- Support for further education 100% financially or time-wise
- Free SBB half-fare travelcard subscription for all employees
We maintain an open informal culture – feel free to send us your application directly in the informal "Du" form.
No dossiers from personnel consultancies will be accepted for this position. Thank you very much for your understanding and consideration.
