Head of Service (m/f/d I 100 %)

03 October 2026
100%
Permanent position
Weissbad

Job summary

Join our passionate team at a stunning Swiss resort! Enjoy great work perks and a vibrant work culture.

Tasks

Lead our service team and directly report to restaurant management.
Provide exceptional guest care in our three restaurants.
Ensure efficient staff scheduling and maintain service standards.

Skills

Experience in a similar role within upscale hospitality is essential.
Strong service orientation with a willingness to go the extra mile.
Excellent communication skills; German proficiency required.

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About the job

We are looking for people with passion. For their profession, for the team and our guests. As an innovative and successful company, we offer attractive employment conditions in one of the most beautiful resorts in Eastern Switzerland. We owe our success to our approximately 250 friendly and motivated employees with great team spirit.

These are your tasks

You take over the operational management of the service team with two other Heads of Service & report directly to the restaurant management both in à la carte service, half and full board, at banquets and events - leading and supporting our 40 employees in service

You are the reliable and charming contact person in our three restaurants - individual and professional guest care from reception to farewell

You report directly to the restaurant management

You are responsible for efficient staff deployment planning - agile, forward-looking and thoughtful

You support first-class service - compliance with quality standards and hygiene regulations

You share responsibility for a smooth service process - teamwork and cooperation with other departments

You are responsible for the training and supervision of our apprentices

You take responsibility in staff management and support your team in everyday work

What we expect from you

You have professional experience in a similar position in upscale gastronomy

You have completed training as a certified restaurant specialist (EFZ)

Further training in gastronomy or management is an advantage

You have completed the trainer course & have experience in apprentice supervision

You are an enthusiastic host

You have sound knowledge in the field of wines and beverages

You have already gained initial leadership experience

You have an exceptional service awareness and are always ready to go the extra mile for our guests and employees

You love guest contact, are communicative and always remain courteous and friendly

You speak German – additional languages are a plus

Knowledge of Lightspeed and Aleno is an advantage