Manor AG
Biel
Sales Associate (Luxury Perfumery) 80%
- 04 June 2026
- 80%
- Biel
About the job
Biel/Bienne | Part-time 80% | permanent | 01.07.2026 |Sales Associate (Luxury Perfumery) 80%
Every visit is something special – and that is exactly what our service is based on. With team spirit, agility and genuine customer proximity, we shape Manor as the No. 1 department store for everyday life, both in our shops and online. You love a dynamic environment and want to contribute your strengths? Then help us shape the shopping experience of tomorrow!
To strengthen our team in the luxury perfumery sector, we are looking for a motivated and committed sales associate, 80%, at the Biel location starting 01.07.2026.
Your responsibilities
- You ensure excellent sales and customer service and provide a smooth, personalised and unforgettable customer experience.
- You quickly recognise the needs of each customer and offer tailored solutions, using your product expertise effectively.
- You are able to create an individual customer experience, supported by sound product knowledge (history, values and codes of the house, ingredients, benefits and novelties).
- You excel in excellent customer care (follow-up actions, invitations to events, personal thank-you notes) to retain customers long-term and build sustainable relationships.
- You master additional sales and cross-selling techniques to make the most of every sales opportunity in an elegant and professional manner.
- You embody the values and image of the brand at all times – both on the sales floor and beyond.
- You ensure perfect presentation of the sales location, compliance with the house’s guidelines (merchandising, planograms, assortment) and an attractive atmosphere.
- You are able to track KPIs (performance and inventory figures) and regularly report to your manager to achieve and exceed annual targets.
- You put the training received into practice and continuously develop your knowledge in the beauty sector through independent further education.
- You work with your regional manager to highlight promotions, exclusivities and product innovations.
Your profile
- You have completed training in retail, ideally specialising in luxury perfumery.
- You have several years of professional experience in this field.
- You possess excellent communication skills, natural charisma, impeccable demeanour and a well-groomed and stylish appearance.
- You are a dynamic personality and love challenges.
- You demonstrate great commitment, high motivation and a strong will to perform.
- You are passionate about the world of beauty and luxury and want to pass this enthusiasm on to your customers and your team.
- You are proficient with digital tools and willing to continue your education independently to always stay up to date.
- You speak fluent French and ideally have knowledge of another national language.
Manor AG, headquartered in Basel, is the Swiss market leader in the department store sector with a market share of around 60 percent. The company employs around 6,800 people and trains about 200 apprentices annually. Manor AG operates 65 department stores, 23 Manor Food markets and 23 Manora restaurants as well as 3 distribution centres.
