Field Operations Assistant (FOD)

About the job

Job Summary

The FOD Assistant provides administrative and operational support to the Field Operations organisation in Switzerland. This role ensures effective coordination of key administrative processes, supports compliance with regulatory requirements, maintains databases and operational digital tools, and serves as the central point of contact between Field Operations, external authorities, internal stakeholders, and field teams.

Main Responsibilities

• Administer digital tools and databases for Field Operations and support digitalisation initiatives.
• Ensure administrative follow-up of regulatory obligations with Swiss authorities (ASIT, ESTI).
• Coordinate training, exams, and certifications related to OIBT authorisations.
• Manage field staff bonus and premium processes in collaboration with payroll.
• Maintain qualification, authorisation, and compliance files for subcontractors.
• Provide translation and multilingual support for operational communications and documents.
• Contribute to continuous process improvement and the efficiency of Field Operations.

Required Knowledge and Skills

• Excellent administrative, organisational, and coordination skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office tools (Excel, Word, PowerPoint, Outlook).
• Ability to work independently while collaborating effectively with internal and external contacts.
• Fluency in French and German. Knowledge of English is an asset.