Apprentice ICT Specialist EFZ

01 October 2026
100%
Basel (City)

Job summary

ICT professionals solve technical issues for clients, providing support. Enjoy innovative work environments and great benefits while developing skills.

Tasks

Assist customers in troubleshooting ICT device problems.
Install software and configure various devices for clients.
Maintain and enhance IT infrastructure and systems effectively.

Skills

Completion of secondary education required; German and English proficiency.
Technical skills in ICT and problem-solving abilities.
Strong communication skills to support client interactions.

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About the job

Summary

With their interconnected thinking, technical skills and enjoyment of working with people, ICT specialists assist customers with problems related to their ICT devices. They search for, analyse and solve problems, commission various devices and install the required software. At the same time, they maintain and develop the IT infrastructure by installing, operating and maintaining IT systems as well as supporting with technical issues.

About the Role

Duration of Apprenticeship:

3 years

Educational Background:

Secondary school E (BS/BL), district school (AG), intermediate school leaving certificate (D) or higher school level

Languages:

German and English

Attractive Salary:

1st year of apprenticeship: CHF 850 per month
2nd year of apprenticeship: CHF 1,050 per month
3rd year of apprenticeship: CHF 1,400 per month

Holidays:

27 days per year (5 weeks and 2 days)

Cost Coverage:

CHF 530 for public transport in Northwestern Switzerland per year
CHF 600 for Bring Your Own Device
School books
Work clothing (if required)

Fitness Subscription:

Discounted fitness subscription (Basel/Stein)

Reka Credit:

Apprentices also have the option to purchase Reka credit

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)