Customer Advisor (all genders) Gruyère region - full-time or part-time

50-100%

Together, let’s redefine standards and shape the future: with us, your role is not limited to handling tasks. You work with people who take responsibility, driven by great ambitions, and who have the courage to explore new paths. With us, you will find an environment where trust and performance go hand in hand. Here, we count on you to bring your ideas, take initiatives, and contribute actively. You thus have the opportunity to truly make a difference for our clients, your team, and your personal development.

What you bring

• Advise & support your clients long-term: You assist private and corporate clients with all their insurance questions with genuine commitment and offer personalised solutions tailored to each individual need. As a customer advisor, you are there when needed.
• Create lasting relationships: Trust is at the heart of your activity – you maintain and develop strong client relationships based on excellent service.
• Actively contribute to growth: You have a good network and invest in acquiring new clients. Your commitment contributes to the continuous expansion of our portfolio. How do we help you? By entrusting you with a client portfolio, composed of private and corporate clients.
• Marketing & sales support: With fresh ideas, you contribute to our marketing activities, participate in trade fairs and various events to strengthen our network.
• Always up to date: Thanks to our basic training and ongoing education, you stay technically up to date and offer advice of the highest quality.

Your profile

• Experience & expertise: You have experience in customer advice or sales – ideally in finance or insurance. Career changers who are motivated and ready to learn quickly are also welcome.
• Communication talent: You know how to enthuse and convince people. You stand out through your communication and negotiation skills. As a customer advisor, you argue confidently and have an excellent level of French.
• Service is your strength: You are passionate about working with clients; your sense of service and customer orientation are exemplary.
• Commitment & initiative: With above-average motivation and a strong entrepreneurial spirit, you are ready to achieve great things and exceed targets.
• Regional anchoring: You live in the distribution region where you manage your client portfolio. You have a solid local network and enjoy creating and maintaining new contacts.

A collaboration that advances

We believe in a partnership of equals, involving mutual trust, with people who want to take responsibility. The diversity of viewpoints helps us find better solutions, both for our clients and within our teams.

Contact us

Magali Knoflach

+41 58 285 7639

Your manager

Alexandre Ballif Sales Manager