CHUV - Centre Hospitalier Universitaire Vaudois Lausanne
Lausanne
Medical Secretary at the Department of Clinical Oncology (13922-AD-209-2026)
- 22 October 2026
- Permanent position
- Lausanne
Job summary
Join the CHUV's oncology department as a medical secretary! This role offers a dynamic work environment and strong team support.
Tasks
- Ensure smooth medical activities through document management and communication.
- Manage patient care processes, including insurance requests for treatments.
- Collaborate with interdisciplinary team members for coordinated care.
Skills
- CFC in commerce or medical secretary; experience in large organizations preferred.
- Strong organizational skills and autonomy in work.
- Excellent written communication in French, English is a plus.
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About the job
Administration
Medical Secretary at the Department of Clinical Oncology
To complete its team, the Department of Clinical Oncology is seeking a medical secretary at an activity rate of 80% - 100%, on a permanent contract. The starting date is scheduled for 1 February 2027.
Context
The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research and education.
The Coordinated Oncology Centre (CCO) of the Department of Clinical Oncology (DOC) works in the care of oncology patients and enables them to meet their referring physician during consultations and outpatient treatments, such as chemotherapy or immunotherapy.
The CCO brings together a highly qualified team of professionals from different disciplines who work closely together to ensure coordinated and quality patient care.
The administrative sector acts as an essential partner in patient care and the conduct of clinical activities and provides the administrative skills necessary for the smooth running of the platform. Our ambition is to offer the best possible administrative services while valuing the efforts of each individual in interdisciplinary work. We work with professionalism and respect, loyalty and solidarity, exemplary conduct and sharing, in the service of the well-being of our patients and teams.
Mission
- You contribute to the smooth running of medical activities by ensuring typing, formatting and document management, as well as the transmission of information to internal and external contacts
- You actively contribute to the patient care pathway by managing and following up requests with insurers, particularly for the coverage of drug treatments
- You ensure smooth and effective communication through the drafting, processing and transmission of medical documents
- You collaborate closely with members of the interdisciplinary team of the CCO platform.
Profile
- You hold a Federal VET Diploma as a commercial employee, medical secretary or an equivalent qualification and have experience within a large organisation; experience in a hospital environment, healthcare, health insurance or the pharmaceutical sector is an asset
- You enjoy working autonomously while having a strong team spirit; you are dynamic, conscientious and versatile, with a keen sense of organisation
- You are comfortable in communication, demonstrating listening skills and empathy
- You have excellent writing skills in French. A good knowledge of English is an asset
- You have a very good command of common IT tools (MS Office suite); knowledge of institutional software (Soarian, Fiori, Medex-in) is an asset
- You appreciate working in a multidisciplinary and dynamic environment and can demonstrate versatility and good ability to manage priorities and urgent situations.
We offer
Becoming a collaborator at the Lausanne University Hospital means benefiting from:
- First-class social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
- Regular salary progression adapted to responsibilities
- A 13th month salary and 25 days of holiday per year
- A minimum of three days training per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the Canton of Vaud
- Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
- Social, cultural and economic benefits offered to members of the H-Oxygène association
- Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
- Quality hotel-standard staff restaurants in each hospital building with preferential rates.
Contact and application submission
Contact for information about the position: Ms Mandy Errera, Head of Desks and Secretariats CCO/ICU, tel.: 079 556 21 47.
As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the advertisement.
If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you are unable to apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.
As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.
CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.
We kindly ask placement agencies to note that applications submitted directly by them on our recruitment platform are not accepted and cannot be invoiced. Thank you for your understanding.