Caritas Schweiz Inland, Caritas Schweiz
Uster
Supervisor in the Domestic Services Department MNA 60 – 80% in Zürich Uster (m/f/d)
- 23 September 2026
- 60 – 80%
- Uster
About the job
Doing the right thing. In Switzerland and in around 20 countries across four continents. Join us in our commitment to the vision of a solidaristic society, as
Supervisor in the Domestic Services Department MNA 60 – 80% in Zürich Uster (m/f/d)
Caritas Switzerland has been operating asylum centres for families, individuals and unaccompanied minors (MNA) at currently four locations in the canton of Zürich on behalf of the cantonal social office (KSA) since March 2024.
Your tasks
- Collecting and welcoming newly arrived MNAs
- Supporting the socio-pedagogical key workers in building/promoting practical everyday skills (e.g. cleaning, homework/learning strategies, handling money/pocket money, balanced nutrition and personal hygiene, etc.)
- Developing/planning/implementing the daily structure, leisure/occupational activities
- Supporting the socio-pedagogical key workers in promoting young people’s money management skills as well as in crisis interventions and conflict resolution
- Accompanying MNAs to necessary appointments (doctor’s office, official errands, shopping for materials, SBB, etc.) as agreed
- Promoting social and self-competence, independence and psychological and social integrity
- Supporting compliance with house rules and maintaining a good group living atmosphere
Our requirements
- Professional experience in domestic services, cleaning and/or care is an advantage
- Enjoyment of working with unaccompanied minor asylum seekers (MNA) and interest in diverse cultural backgrounds
- Ability to instruct, accompany and empower young people in domestic tasks towards independence
- Patience, assertiveness and a respectful attitude in dealing with young people
- Ability to set clear boundaries and communicate rules understandably and consistently
- Willingness to work irregular hours and shifts according to operational requirements
- Good oral and written German skills; additional language skills are an advantage
- Confident use of common digital work tools
- Clean special private extract from the criminal record or willingness to submit this before starting the job
Workplace: Canton of Zürich (Uster)
Start date: Immediately or by arrangement
Caritas offers attractive employment conditions and an open working atmosphere at the heart of social issues. For the transformation towards role-based work, we rely on employees with a digital and agile mindset who enjoy participating in change processes and taking responsibility.
For information about this position, please contact Ms Jawhara Khalaf, Team Leader Residential Group 5, telephone +41 76 281 90 53.
We thank you for your interest and look forward to receiving your application via the online portal.
Start date: Immediately or by arrangement
Caritas offers attractive employment conditions and an open working atmosphere at the heart of social issues. For the transformation towards role-based work, we rely on employees with a digital and agile mindset who enjoy participating in change processes and taking responsibility.
For information about this position, please contact Ms Jawhara Khalaf, Team Leader Residential Group 5, telephone +41 76 281 90 53.
We thank you for your interest and look forward to receiving your application via the online portal.
