P&C Benefits Team Leader (m/f/x) – 80%-100%

A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.

Within the P&C Department, and to strengthen the French-speaking Switzerland Benefits service (P&C), we are looking for a P&C Benefits Team Leader between 80 and 100%, based in Lausanne. The role involves both leading a team of specialized managers and managing claims files.

The tasks awaiting you:

• Provide your support and technical advice to your collaborators on cases
• Organize and coordinate the work of your group: hold team meetings, one-on-ones, organize replacement plans, etc.
• Actively participate in the weekly management meetings of the service and collaborate closely with the service manager as well as other team leaders
• Train your collaborators (10 people) and ensure the proper application of management rules
• Plan, organize, and control the processing of your team’s benefit cases and actively participate in the improvement and simplification of processing procedures
• Independently and proactively handle part of the claims cases from your own client portfolio (from the opening and in close collaboration with damage experts and specialists)
• Maintain regular contact with partners, insured persons, and stakeholders involved in the cases

Your profile:

• Federal insurance diploma or equivalent qualification
• Proven experience in the property benefits field
• Experienced leader, recognized for your ability to mobilize teams, create a positive work atmosphere, and promote employee development, while making effective decisions in demanding environments
• Native French speaker, with excellent written and oral communication skills
• Comfortable with common IT tools (MS Office)

If you are also an engaged, organized leader, proactive, strongly customer-oriented, and have a positive character, then you are probably the person we are looking for!

We offer you:

• A healthy work environment in a mutual company labeled "Best Employer"
• Multiple social benefits, including flexible work organization and numerous employee discounts
• Team management and responsibility opportunities
• Human values focused on employee well-being

We look forward to receiving your complete application file (CV, cover letter, copies of work certificates and diplomas).