Service Advisor in ID with French 100% (m/f/d)

What is my role?

• You are the first point of contact for customers and answer technical questions by phone.

• You receive fault reports, service requests, enquiries, spare parts orders and complaints.

• You prepare maintenance and repair offers and coordinate the assignments of the service technicians.

• Technical support for the service technician group is also part of your duties.

• You monitor the logistics processes.

• Regular contact with the head office in Germany and other branches worldwide rounds off your tasks.

What do I need to be successful?

• You have a basic technical education, ideally supplemented by further training in the technical or commercial field.

• Customer-oriented action, independent and structured working are among your strengths.

• You are resilient and keep a cool head even in stressful situations.

• You have a high technical understanding of electrical and mechanical engineering and ideally bring experience with SAP.

What are my benefits?

• A varied and responsible activity in a successful company awaits you.

• A thorough introduction at the head office, regular training opportunities and attractive working conditions are offered to you.

• A high pension fund contribution from the employer and a generous salary are guaranteed.

What distinguishes the company?

Our client is a leading provider in the field of compressed air technology and not only manufactures high-tech products but also offers solutions and service from a single source. Around 8,000 employees worldwide contribute to the success story of this family business.

Languages
German: C1 - Business fluent
English: B1 - Intermediate / Good
French: an advantage
Italian: an advantage

Workplace
Zurich

Vacancy number
VA-27Y-ZVX