yellowshark
Embrach
Head of Order Management (m/f) 100%
- 28 October 2026
- 100%
- Permanent position
- CHF 90 000 - 110 000 /year
- 8424 Embrach
About the job
For our client, we are looking for a committed and solution-oriented leader who enjoys taking responsibility, coordinating operational processes, and supporting a team in its development.
Our client is an established Swiss company that supports business customers with products and services for various professional application areas. The company places great value on reliable order processing, high service quality, and a partnership-based collaboration.
To strengthen the organisation, we are seeking a personality who combines leadership skills with customer orientation and enjoys designing operational processes efficiently and sustainably.
- You ensure efficient processes and reliable handling of customer concerns and orders
- You support your team with operational challenges and assist with complex issues
- You monitor relevant key figures, coordinate available resources, and ensure compliance with agreed performance targets
- You take responsibility in day-to-day business, make appropriate decisions, and conduct regular employee discussions
- You work closely with internal departments and other contacts to ensure smooth information and workflow
- If necessary, you support your team with administrative tasks as well as coordinating orders and supplier inquiries
- Initial leadership experience in a comparable position or the motivation to take the next professional development step
- A completed vocational training in a technical, craft or commercial field
- A good understanding of operational processes as well as enjoyment of organisational and administrative tasks
- An appreciative leadership attitude and the ability to motivate and specifically promote employees
- A pronounced customer orientation, strong communication skills and a solution-oriented mindset
- An independent, reliable and structured way of working
- Good user knowledge of common Office applications as well as interest in handling key figures and digital work tools
- Very good German language skills, both spoken and written
You benefit from:
- A responsible role with diverse tasks
- A thorough introduction to your new area of responsibility
- Opportunities for professional and personal development
- Collegial collaboration and short decision-making paths
- Predictable working hours
- A market-appropriate salary with attractive additional benefits
- Contemporary employment conditions and solid occupational pension provision
Our client is an established Swiss company that supports business customers with products and services for various professional application areas. The company places great value on reliable order processing, high service quality, and a partnership-based collaboration.
To strengthen the organisation, we are seeking a personality who combines leadership skills with customer orientation and enjoys designing operational processes efficiently and sustainably.
Responsibilities
- You lead, accompany and develop your employees professionally and personally- You ensure efficient processes and reliable handling of customer concerns and orders
- You support your team with operational challenges and assist with complex issues
- You monitor relevant key figures, coordinate available resources, and ensure compliance with agreed performance targets
- You take responsibility in day-to-day business, make appropriate decisions, and conduct regular employee discussions
- You work closely with internal departments and other contacts to ensure smooth information and workflow
- If necessary, you support your team with administrative tasks as well as coordinating orders and supplier inquiries
Profile
You are a communicative and structured personality who enjoys taking responsibility and creating a motivating work environment. Ideally, you bring the following qualifications:- Initial leadership experience in a comparable position or the motivation to take the next professional development step
- A completed vocational training in a technical, craft or commercial field
- A good understanding of operational processes as well as enjoyment of organisational and administrative tasks
- An appreciative leadership attitude and the ability to motivate and specifically promote employees
- A pronounced customer orientation, strong communication skills and a solution-oriented mindset
- An independent, reliable and structured way of working
- Good user knowledge of common Office applications as well as interest in handling key figures and digital work tools
- Very good German language skills, both spoken and written
Additional Information
Our client offers you a varied role with responsibility and opportunities for shaping in a professional working environment.You benefit from:
- A responsible role with diverse tasks
- A thorough introduction to your new area of responsibility
- Opportunities for professional and personal development
- Collegial collaboration and short decision-making paths
- Predictable working hours
- A market-appropriate salary with attractive additional benefits
- Contemporary employment conditions and solid occupational pension provision
