Schlieren
Head of Department 100%, Social Counselling Schlieren
- 15 October 2026
- 100%
- Permanent position
- German (Fluent)
- 8952 Schlieren
About the job
Head of Department 100%, Social Counselling Schlieren
SchlierenYour Tasks
- You lead a team of around 20 employees, with the group leaders of social workers and case management directly reporting to you in professional, personnel and financial matters. You ensure the professional delivery of services and support, promote and develop your employees together with your group leaders.
- Together with your team, you ensure the alignment of personal and economic assistance according to the Social Assistance Act and Asylum Care Ordinance. Within the scope of the competence regulation, you assess and approve applications from the employees under your supervision.
- You are responsible for quality assurance as well as the implementation of internal guidelines and standards and contribute to the professional development of the organisation.
- You are part of a committed, collegial leadership body and shape the professional and organisational development of the Social Counselling and Asylum Care department at the Wetzikon location.
- You are the first point of contact for client municipalities on case management issues such as billing, personnel, changed legal frameworks and more.
- You support the acquisition of new mandates and network purposefully with specialist agencies, authorities and other internal and external AOZ bodies.
Your Profile
- Degree in Social Work (university level), business management knowledge advantageous
- Leadership training and proven leadership experience
- Several years of professional experience in outpatient individual casework with methodological and specialist knowledge on topics of personal and economic assistance according to SHG; experience in the refugee and asylum sector is an advantage
- Negotiation skills, assertiveness, confident appearance both externally and internally
- Good communication skills, ability to act in a solution-oriented manner and to collaborate in a network with various agencies
Our Benefits
Holidays: Our employees have 4–6 weeks of holiday per year, depending on age and function level. Additionally, there are 6 company holiday days per year.
Further Training: AOZ promotes and supports the training and further education of employees. Our internal training courses also offer opportunities for professional and personal development.
Lunch Voucher: Permanent employees (from a workload of 20 percent) enjoy lunch vouchers that can be redeemed in over 8000 restaurants.
Pension Contribution: AOZ employees are insured with the City of Zurich pension fund. AOZ covers 60 percent of the premium.
Your Contact
Leutrime Neimi
Acting Head of Department
+41 79 383 12 99
is happy to answer your questions.
Erich Diethelm
HR Recruiting Partner
recruiting@aoz.ch
We do not consider applications from recruitment agencies.
Start Date
We are ready when you are.
Your Salary
Your gross salary for a 100% workload is expected to be between 110,000 and 140,000 Swiss francs per year.
The exact salary depends on your education and professional experience. During the selection process, we will determine your salary based on our salary guidelines. Applicants who do not yet have the required knowledge or experience may be classified below the salary range in individual cases. Additionally, AOZ pays allowances for work at night and on Sundays. Further salary development depends on your performance and AOZ's financial possibilities.
The Application Process
After you have submitted your application, we will read it with great interest. After an initial pre-selection, we will contact you. If a personal meeting takes place, the further process is as follows:
First interview
Second interview and introduction to the department
Obtaining references
Employment decision
The AOZ
AOZ is a non-profit, independent public-law institution of the City of Zurich with over 2000 employees and more than 1000 intercultural interpreters and volunteers. On behalf of the federal government, cantons, City of Zurich and other municipalities, it provides professional services in the migration and integration sector.