On-call scheduler, bilingual FR/GER, 25% or 50%, home office

13 February 2026
25 – 50%
Renens

Job summary

Senevita is Switzerland's largest integrated elderly care provider. Join a dynamic team offering autonomy and growth opportunities.

Tasks

Handle phone calls and provide solutions for clients' needs.
Manage staff replacements and report on resolved issues.
Communicate effectively with clients and team members.

Skills

Fluent in French and German; experience in home care preferred.
Organizational skills and self-reliance are essential.
Comfortable with computer systems and technology.

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About the job

Senevita is the largest integrated service provider for elderly people and has about 4000 employees. While Senevita sites are synonymous with autonomous protected housing and comprehensive care, Senevita Casa is the leading private provider of home help and care services throughout Switzerland.

For our Planning Center based at the Senevita Casa Vaud site in Renens, we are looking for several from April 1st:

Schedulers, bilingual FR/GER, at 25% or 50% for the on-call telephone service

This is a home office job to maintain the continuity of scheduled interventions and manage emergency situations outside office hours, from 7 a.m. to 8 a.m. and from 5 p.m. to 9:30 p.m. Monday to Friday as well as on weekends from 7 a.m. to 2:30 p.m. or from 2 p.m. to 9:30 p.m.

Your tasks

Answer telephone calls and implement a solution
Manage replacements and absences of employees
Communicate and relay needs to the concerned persons
Adjust requests from our clientele and expectations of our employees
Write a report on the measures taken and problems solved

Your profile

Oral and written proficiency in French and German
Experience in home help or healthcare
You have a sense of organization and are autonomous
You enjoy telephone contact with clients and employees
You are comfortable with IT (Windows-Office, Internet)
Residence near Renens

Our offer

A varied and stimulating activity
Great autonomy within a motivated team
Pre-planned working hours
Attractive and dynamic environment in a growing market
Access to discounts on various items or services (SBB half-fare subscription, fitness)

We look forward to receiving your online application.
Do you have any questions? Do not hesitate to contact us.

Only complete applications will be considered with:

Cover letter
CV
Copy of diplomas
Copy of work certificates

Pauline Gobé
Head of the Planning Center

Categories:

Human Resources / Staff Management, Human Ressources Manager