yellowshark
St. Gallen
IT Systems Specialist (m/f) 80 - 100%
- 30 September 2026
- 100%
- Permanent position
- CHF 70 000 - 90 000 /year
- 9001 St. Gallen
About the job
Our client is a technology-driven manufacturing company and part of an internationally positioned corporate group that focuses on long-term success. The company is looking for a committed and service-oriented individual for the IT department who enjoys competently supporting employees with all IT concerns and quickly and reliably resolving any issues that arise. The position includes first- and second-level support as well as participation in the further development of IT processes and optimisation of the technologies used. Furthermore, the role offers interesting development opportunities: in addition to classic IT support, you can prospectively contribute to infrastructure and IT operations topics and gradually take on more responsibility. You can expect a modern working environment with short decision-making paths, high personal responsibility, and the chance to actively contribute to the continuous improvement of the IT landscape.
- Central management of the ICT Service Desk and competent contact person for all IT concerns
- Close collaboration with internal and external specialist departments within the framework of 2nd and 3rd level support
- Active participation in topics related to infrastructure, network, and IT operations
- Support in the continuous optimisation and further development of IT services and processes
- You can demonstrate several years of professional experience in ICT service and support.
- You apply very good knowledge of Windows operating systems and Microsoft Office purposefully.
- Ideally, you have already worked in 2nd level support and bring solid practical experience in 1st level support.
- You possess sound basic knowledge of IT security.
- Your strong service orientation as well as very good German and English skills complete your profile.
- Benefit from targeted training and development opportunities for your professional and personal growth.
- Develop beyond the service desk into exciting infrastructure and operations topics.
- The workplace is easily accessible, company parking spaces available
Responsibilities
- Analyse and handle faults as well as support requests in 1st level support- Central management of the ICT Service Desk and competent contact person for all IT concerns
- Close collaboration with internal and external specialist departments within the framework of 2nd and 3rd level support
- Active participation in topics related to infrastructure, network, and IT operations
- Support in the continuous optimisation and further development of IT services and processes
Profile
- You have completed training in computer science or a comparable qualification.- You can demonstrate several years of professional experience in ICT service and support.
- You apply very good knowledge of Windows operating systems and Microsoft Office purposefully.
- Ideally, you have already worked in 2nd level support and bring solid practical experience in 1st level support.
- You possess sound basic knowledge of IT security.
- Your strong service orientation as well as very good German and English skills complete your profile.
Additional Information
- Work in a modern, technology-oriented manufacturing company with a long-term perspective in an international environment- Benefit from targeted training and development opportunities for your professional and personal growth.
- Develop beyond the service desk into exciting infrastructure and operations topics.
- The workplace is easily accessible, company parking spaces available
