Clerk for Public Utilities

07 October 2026
100%
Permanent position
Adliswil

Job summary

Join the dynamic city of Adliswil as a Werkbetriebe employee. Enjoy a supportive work environment with excellent benefits.

Tasks

Manage the Werkbetriebe secretariat and support department leaders.
Handle customer inquiries and ensure smooth information flow.
Process customer data and manage fee invoicing for services.

Skills

Commercial training is required, ideally with public sector experience.
Strong communication skills in German and tech-savvy.
Service-oriented with a knack for problem-solving and teamwork.

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About the job

Introduction

The city of Adliswil is a dynamic city with a high quality of life, which has grown rapidly in recent years. With customer-friendly services, the administration is there for around 20,000 residents.

For the Public Utilities department, we are looking for a clerk due to retirement as of 1 March 2027 or by arrangement.

Clerk for Public Utilities 80 - 100 %

Your Responsibilities

In this versatile role, you will manage the secretariat of the Public Utilities department and support the department head as well as the division and project managers in administrative and organisational matters. You are the first point of contact for telephone and personal customer concerns and ensure a smooth flow of information. Your duties include maintaining customer data and independently handling the billing for water, wastewater, and refuse collection. You prepare orders and invoices for connection fees, process creditors and debtors, and assist in preparing city council decisions, correspondence, and departmental communication. Additionally, you take on deputy duties for other secretariats within the city administration and ensure the interface with agriculture and family gardens.

What We Expect from You

You have a commercial basic education and ideally bring professional experience in a public administration or a public utility. Knowledge of administrative law and political processes as well as an understanding of building law and technical issues are advantageous. You communicate confidently in German and are proficient in the use of information and communication technologies. As a service-oriented person with good manners, you appreciate contact with different stakeholders. You work independently, reliably, and precisely, think ahead, and find pragmatic solutions even for complex matters. With your open, team-oriented, and proactive nature, you contribute to constructive collaboration.

Our Offer to You

We offer you a responsible position with a high degree of independence and scope for creativity. You can expect a collegial and appreciative working environment, modern infrastructure, and progressive employment conditions.

Contact

Are you interested in this varied challenge? Then we look forward to receiving your application dossier. Any questions will be gladly answered by the Public Utilities department head, Stephan Kündig, at Tel. 044 711 79 04.