Customer Advisor (a) 80 - 100%

About the job

Our International Customer Team is the central point of contact for all questions regarding international customer business. Here we combine our extensive expertise to provide targeted support to our international customers.

We are looking to strengthen our dedicated team, especially with very good knowledge in the areas of real estate financing, asset management, and compliance - are you the perfect addition? Let your ideas grow with us, together we offer more than banking.

• You are the contact person for your customers, mainly domiciled abroad, engaged and responsible, especially in telephone and written contact
• You are responsible for managing and developing your own customer portfolio. This includes continuous analysis and optimisation of existing processes as well as identifying and implementing improvements
• You ensure strict compliance with all internal and external compliance and cross-border guidelines
• You work side by side with your team members, other specialists and support your BEKB colleagues with your know-how
• You are well established and ready to continuously expand your network

• You have several years of professional experience in banking, ideally with proven experience in cross-border business, financing, and asset management
• Supporting demanding customers is nothing new to you and brings you great joy
• You have a high customer and service orientation and implementation strength; you conduct compliance checks independently, precisely, and with the necessary assertiveness
• With enthusiasm, you actively maintain contact with our customers, stakeholders, and financial coaches
• You master the German language confidently in spoken and written form, and have very good language skills preferably also in French/English

• Promotion of your individual development needs, both in terms of time and finances
• Flexible working arrangements (part-time, job-sharing, home office, annual working hours)
• Between 27 – 30 days of holiday per year
• Sustainable remuneration: no individual bonuses, but profit sharing for all employees
• How we interact: informal culture - open – personal – team-oriented

Rachel Picci
HR Business Partner

For pioneers, bridge builders, and future shapers: The BEKB Group has a lot to offer you as an employer – far more than banking. In the Bern/Solothurn region, we advise and support private and corporate customers with innovative financial services. The needs of our customers are always the focus of our daily work. With our IT subsidiary aity AG, we create the right technical conditions for this.

The well-being of our employees is close to our hearts. We promote young and experienced talents in their development, advocate for individual and flexible working arrangements, and pave the way for our employees for training and career opportunities . Our open and positive corporate culture is at the forefront. Trust, commitment, and sustainability are firmly anchored with us; diversity , collaboration, and humour are part of our DNA.