Sales Consultant Mobile Provider (m/f/d) 100% - Basel

A leading telecommunications company in Switzerland offering comprehensive solutions for mobile communications, internet, TV, and IT services. The company caters to both private customers and business clients and is one of the key providers of digital infrastructure in the country.

With a nationwide network, modern technologies, and a wide range of services, it plays a central role in connecting people, businesses, and public institutions in Switzerland.

Sales Consultant Mobile Provider (m/f/d) 100% - Basel

Job Description

• Proactively approaching customers with warmth and friendliness so that customers – including those waiting – feel welcome and acknowledged in the shop.
• Competently advising on all products/services with the aim of finding efficient and straightforward solutions, recognising and exceeding customer needs.
• Presenting the shop as an experiential world: showcasing devices and services according to marketing and touchpoint design guidelines so that they are attractively staged and engaging for customers.
• Developing ideas from daily business activities to help shape the shop.
• Checking new deliveries for quality, quantity, and timing. Correctly preparing goods for return to the distribution centre.
• Receiving repaired devices and preparing them for handover to the customer, including information regarding collection readiness.
• Participating in inventories.

We Expect

• Enjoyment of customer contact and interest in the chosen industry.
• Basic knowledge of Office, Apple, and Android products.
• Friendly appearance and communication skills – verbal/non-verbal.
• Passionate team player with an impeccable reputation.
• Experience in the telecommunications or consumer electronics industry is a great advantage.

We Offer

• Every day you experience new and exciting customer cases.
• Varied subject matter.
• Daily learning and participation as part of the role.
• Defined onboarding plan with detailed onboarding documentation via Skill up.
• 1:1 onboarding support.
• Internal training of theoretical modules in the office premises.
• Opportunity to take on specific roles, such as mentor, SME consultant, etc.
• Great team spirit.