Customer Service Agent Biel (m/f/d) – 80-100%

About the job

Your chance for an exciting temporary assignment in Biel!

Customer service with heart and mind. We are looking for you as a Customer Service Agent in Biel, because outstanding service is our top priority. At selected ag, we connect you with exciting temporary projects and find the best opportunities for you. Biel is the ideal place to start your career in customer service, as the region offers you numerous opportunities. Apply now and become part of a dynamic team that places great value on customer orientation and technical skills.

selected ag – Your springboard into customer service.

selected ag – Your home advantage in Biel

We are the experts in placing specialists, assistants, and managers. As an owner-managed personnel consultancy with short communication paths, we get you into work faster than others. Whether you are aiming for a permanent position or want to remain flexible through temporary roles – we offer everything from Try & Hire to payroll services.

• Locally rooted: We know the Biel companies and who is currently looking for a committed Customer Service Agent.
• Discreet: We open doors to projects with top employers that are not publicly advertised.
• Efficient: We handle the administrative effort in the background so you can fully concentrate on your work.

Your responsibility: Combining customer service and technology

• Technical activations: You ensure the activation of Quickline services so that customers can start without problems.
• Customer care: You personally support customers until successful activation, as customer satisfaction is central.
• Coordination: You coordinate installation orders with customers and technicians to ensure everything runs smoothly.
• Back office tasks: You take on administrative tasks within the scope of activation orders because organisation is important.

What you bring:

• Experience: You have commercial training or experience in a contact centre to professionally support customers.
• Communication skills: You are strong in communication and sales, as persuasiveness is required.
• Flair: You have a knack for digital media such as internet, TV, and mobile, keeping you up to date.
• Language skills: You are bilingual in DE, FR is an advantage, so you can be deployed flexibly.

Why this job is your next win:

• Temporary contract: You benefit from a short-term assignment with attractive earning opportunities, as flexibility is important.
• Experience: You gain valuable experience in customer service by becoming part of a committed team.
• Development: You have the chance to participate in Blackdays and expand your network, as events offer exciting opportunities.

Ready for your next career step?

Apply now online or contact Enver Beluli directly – we look forward to hearing from you!

Your contact:

Contact person: Enver Beluli

Email: e.beluli@selectedjobs.ch

Online application: selectedjobs.ch/all-jobs