Technical Support Engineer 80 – 100 % (m/f/d)

About the job

Staff discounts for many leisure activities and services

Technical Support Engineer 80 – 100 % (m/f/d)

True to the vision "We drive innovation to improve people’s lives," the Hamilton companies have been delivering solutions for the healthcare sector since 1950. We are an innovative pioneer in ventilators, automated pipetting and storage of samples, as well as the development of process sensors.

The Business Unit Robotics develops, produces, and markets pipetting robots to automate liquid handling processes for the pharmaceutical, food industry, and cell or DNA research sectors.

This is what you can achieve:

Your exciting range of tasks, with approximately 20% travel, includes:

Technical consulting for our worldwide organisation

Remote or on-site investigation, resolution, and support of complex technical issues

Close collaboration with numerous internal departments (R&D, Product Care, Product Management, Production, etc.)

Link and main contact person for concerns and questions from our external partners

Coordination and handling of customer complaints and support requests

Active participation in projects, definition and management of processes

Development and monitoring of data analyses

Support of new products, responsible for knowledge transfer to partners

Provision of service procedures, documentation, spare parts, as well as training and service concepts

Organisation and delivery of training for internal and external partners

Maintenance and expansion of the knowledge base

Learn more about our OEM business field and the liquid handling systems:

https://www.hamiltoncompany.com/oem/oem-systems

This is what you bring with you:

Training as an engineer (preferably electronic / mechanical)

Understanding to comprehend and explain complex technical matters

Solution- and service-oriented working is a matter of course for you

Flexible and communicative personality with an independent and reliable working style

Good German and English skills; additional foreign languages (F/I) are an advantage

We offer you an interesting, challenging role with the latest technologies in a pleasant working atmosphere. In addition, you will enjoy state-of-the-art infrastructure and all the benefits of an international, highly successful company.

Here you can find our benefits:

https://jobs.hamilton.ch/angebot/

Learn more about career opportunities at Hamilton at jobs.hamilton.ch.

Do you share our values and feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating working environment but also various leisure activities and contemporary working conditions. Our informal culture promotes open communication and a pleasant atmosphere. Become part of a team where your skills are valued and space is created for innovative ideas. Interested? If you have any questions, please contact us at jobs@hamilton.ch and provide the following details:

Reference: JR-6173-fjb/

Applications by post or email unfortunately cannot be considered.

What We Offer

What We Offer

Green Sense: The healthy and sustainable staff restaurant

Sports & Fun – see what surprises lie in store

Advisory services provided by external partners for various life situations

Diverse opportunities for further training and development

An informal working environment

Compensation time for bridging days between Christmas and New Year

A dedicated pension fund with the possibility to choose from three options

I can put my theoretical knowledge into practice here.