Medical Secretary for the Nyon Clinic

About the job

Administration

Medical Secretary for the Nyon Clinic

The Nyon clinic of the Department of Psychiatry is seeking a medical secretary at 50% for a start date of 1 October 2026, under a permanent contract.

Context

The Lausanne University Hospital Centre (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in medical care, research, and education.

The Nyon clinic cares for adults as well as people over 65 years old, with a specialised and outpatient approach.

For adults, the clinic offers thorough investigations, specialised diagnoses, as well as treatments and care for mental and behavioural disorders. The therapeutic approach is centred on the patient, their relatives, and continuity of care. An initial assessment is carried out by the Emergency-Crisis Unit before referral to the outpatient clinic.

For people over 65, the clinic offers specialised consultations, mental and psychological assessments, support consultations for relatives, as well as multidisciplinary evaluations.

Mission

• You ensure telephone and face-to-face reception of patients, their relatives, and visitors to the clinic
• You manage telephone calls, user orientation, and administrative coordination of requests
• You handle the administrative management of outpatients, including admission, data updating, and verification of service entries
• You guarantee the meticulous maintenance of medical records, including typing and proofreading medical documents (reports, correspondence, discharge letters)
• You follow up on medical information requests and archive files
• You contribute to the smooth running of outpatient units by managing mail and maintaining dashboards.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification, ideally complemented by a medical secretary diploma
• You have at least 3 years of experience in a medical secretariat, working independently
• You have excellent command of French, both spoken and written; knowledge of a foreign language is an asset
• You possess excellent skills in common IT tools; knowledge of institutional applications is an advantage
• You demonstrate a strong service orientation, empathy, and ease in a multidisciplinary environment
• You know how to adapt your communication to sensitive situations and manage priorities rigorously
• You have a good knowledge of the Vaud socio-health network and the functioning of state and semi-public structures related to psychiatry.

We offer

Becoming a collaborator at the Lausanne University Hospital Centre means benefiting from:

• First-class social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of holiday per year
• A minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Chantal Glur, Head of Secretaries of the Department of Psychiatry, tel.: 021 314 32 17

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the advertisement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

The CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.