Customer Service Employee 80 - 100% (m/f/d)

What is my role?

? Writing and editing emails in daily customer contact
Communication via chat channels - similar to WhatsApp
Responding to enquiries via various social media platforms
Ensuring friendly, clear and solution-oriented communication

This position starts with a Try+Hire. If both sides agree, a permanent position follows.

What do I need to be successful?

You are very service- and customer-oriented and enjoy contact with people

Confident use of the PC as well as Microsoft Office (Word, Excel and Outlook) is part of your daily work

Training start: Monday, 10.08.2026 (approx. 6 weeks), followed by approx. 6 months deployment on site in Zurich

You are willing to work during our working hours from Monday to Friday between 08:00 and 18:00 and Saturdays between 08:00 and 16:00. Saturday shifts take place 1-2 times per month as needed.

After an induction period of at least three months on site, there is the possibility to work from home.

What are my benefits?

Comprehensive training at the start
? Flexible employment (80-100% after induction)
Modern, dynamic working environment
Varied activity with customer contact
Appreciative team and good cooperation

What distinguishes the company?

Strong provider in customer contact across all channels ?. With around 60 years of experience in the contact centre sector, modern and innovative services are the focus.

Languages
German: C2 - Native level
French: C2 - Native level
Italian: C1 - Business fluent
English: C1 - Business fluent

Workplace
Zurich

Vacancy number
VA-SMB-9A8