Head Waiter (90%)
Genossenschaft ZFV-Unternehmungen
Bern
Key information
- Publication date:11 July 2025
- Workload:90%
- Contract type:Permanent position
- Place of work:Bern
Job summary
Join the team at Das Restaurant im Haus der Universität, a prestigious dining venue in Bern. A fantastic opportunity to work in a vibrant environment with dynamic events awaits you!
Tasks
- Lead and organize the service area and team effectively.
- Ensure guest needs are met and service standards are upheld.
- Plan and execute events, including all preparations and follow-ups.
Skills
- Completed vocational training in restaurant management and 5 years of experience.
- Leadership skills and an empathetic approach to hosting.
- Fluency in Swiss German or High German and English.
Is this helpful?
Are you our new team member who will support us as Head Waiter starting September 1, 2025, or by agreement? You will work a 90% schedule spread over 5 days (Monday to Friday in morning, afternoon, and evening shifts), additionally supporting us about once a month on weekends. Depending on events and the season, you will also work in the evening about 2 times a week. Your vacation is spread over 4 weeks during the summer holidays and 2 weeks over Christmas and New Year.
Your area of responsibility:
- Leadership and organization of the area
- Receiving, clarifying, and implementing guest needs and wishes
- Ensuring the service process and working at the front
- Planning and executing events, banquets, and events including pre- and post-processing
- Assisting with office work: daily closings, DCC, website, social media management, checking delivery notes, ordering, inventory, event offers, email inquiries, table reservations via Aleno
- Ensuring ZFV quality and service standards
- Monitoring, compliance, and implementation of hygiene and occupational safety regulations
- Supporting the planning, training, and qualification of employees
- Promoting team building and the further development of employees
- Conducting briefings and debriefings
Your strengths:
- Completed vocational training as a restaurant specialist EFZ
- 5 years of professional experience in gastronomy
- First leadership experience desired
- Good knowledge of Swiss German or High German, as well as English, any additional foreign language is an advantage
- Basic knowledge in using MS Office programs
- Leadership skills
- Empathetic host professional
- Enthusiastic
- Winning sales talent
- Joy in enjoyment
With us you will find:
- A good job
- Dynamically working environment
- Room for ideas and creativity
- Development opportunities
- Corporate culture characterized by responsibility and trust
