H&M Group
Zürich
Yesterday
Cafe Team Member (m/f/d) 20h
- 31 January 2026
- 100%
- Permanent position
- Zürich
Job summary
Join our welcoming café team at ARKET, where creativity meets quality. Enjoy a flexible work environment with great benefits.
Tasks
- Deliver exceptional service and unforgettable experiences for guests.
- Prepare and serve high-quality food and beverages with care.
- Support our café's culture and ensure smooth daily operations.
Skills
- Experience in the service industry is a plus but not mandatory.
- Strong customer orientation and passion for service excellence.
- Good communication skills in both German and English.
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About the job
Company Description
Job Description
As a valued member of our café team, you work in a warm, inviting
and Nordic-inspired environment seamlessly integrated into our store.
Your focus is on creating exceptional quality, excellent service, and
unforgettable experiences for every guest. With your ability to put
people at the center and flexibly respond to individual needs, you contribute to shaping a personal and inspiring atmosphere
– rooted in local culture and genuine hospitality.
You have the opportunity to be there for our guests at every moment: from a warm
welcome to attentive care to the authentic fulfillment of their
wishes. You are also responsible for preparing and serving
high-quality food and beverages while ensuring our high-quality standards.
In this role, you actively support the values, culture, and concept of our café and
ensure smooth daily operations.
Experience in gastronomy or customer service is an advantage but not mandatory.
Qualifications
• Customer orientation: You enjoy interacting with people and are committed
to providing excellent service.
• Adaptability & flexibility: You respond quickly and effectively to
changing priorities and customer wishes.
• Action orientation: You act proactively, take initiative, and execute
tasks with quality.
• Good communication skills: You genuinely care about people,
communicate clearly, and listen actively to understand their perspectives and needs.
• Passion for food, beverages, and the ARKET brand, with a strong
desire to share this enthusiasm and your knowledge with customers.
• Flexibility in work schedule: You are willing to work at different times,
including evenings and weekends.
• Good language skills in German and English
Additional Information
This is a permanent part-time position with a contract for 20 hours per
week.
Please apply with your resume as soon as possible. Due to data policies, we only accept applications via the career page.
Benefits
We support our employees with a range of attractive benefits and
valuable development opportunities. As a member of our team, you enjoy a 20
% employee discount on all brands of the H&M Group - both in stores and
online. Additionally, all employees participate in our H&M Incentive Program
(HIP), which rewards your contributions and supports your growth within the company.
More information about the H&M Incentive Program can be found here.
Additionally, employees based in Switzerland receive:
• 25 days of annual leave
• External counseling for personal and professional challenges
• Corporate benefits
• Pension plan
• 13th-month salary
Inclusion & Diversity
At the H&M Group, we are committed to creating and maintaining an inclusive, diverse, and
equitable work environment. Our teams consist of a variety of people who share and combine their knowledge, experience, and ideas.
Diverse teams positively impact how we approach challenges, what we consider possible,
and how we work with our team members and customers worldwide. Therefore, all aspects of
diversity are considered in our hiring process.
Company Description
• ARKET offers essential collections for women, men, children, and home –
complemented by a seasonal vegetarian café. Inspired by simplicity, nature,
and slow living, ARKET combines fashion, interior objects, and food, which
are carefully made and curated.