IWB Industrielle Werke Basel
Basel
4 days ago
Head of Receivables Management (all)
- 26 February 2026
- 100%
- Permanent position
- Basel
Job summary
Join IWB, a leader in climate-friendly energy solutions in Basel. Exciting growth opportunity in a dynamic team!
Tasks
- Lead and manage the team in claims management strategically.
- Handle complex collection cases with customer and legal services.
- Plan resources efficiently, aligning business and customer interests.
Skills
- Experience in collections with a commercial background required.
- Strong leadership skills with a passion for improvement.
- Fluent in German and English, confident in conflict resolution.
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About the job
Look forward to exciting tasks:
- Take on the strategic, personnel, and professional leadership of the receivables management team.
- Handle complex debt collection cases in collaboration with customer service and the legal department.
- Plan resources efficiently and align business interests with customer concerns.
- Drive the ongoing optimization and efficiency of processes.
- Regularly prepare reports on operational and financial key figures.
This is how you make us even better:
- You are eager to take receivables management to the next level with your experience in debt collection/reminder management.
- Your educational background includes commercial vocational training and business management further education.
- You already lead with passion or have gained leadership experience in a deputy role.
- You remain confident in difficult conversations and conflicts – when the situation demands, you assert yourself.
- Very good German skills at native speaker level as well as fluent English.
Mobility
- Free half-fare travelcard from SBB
- U-subscription from TNW as a job ticket
- Contribution to the GA from SBB
- Use IWB vehicles and e-bikes for business trips
IWB supplies the Basel region. With energy. With water. With telecom. With e-mobility. In Switzerland, IWB is the first address for climate-friendly energy.
