Zentrum für Soziales Hochdorf und Sursee
Hochdorf
Clerk Administration Social Counselling
- 07 August 2026
- 100%
- Permanent position
- Hochdorf
Job summary
Join the Zentrum für Soziales, a leading Swiss association. Enjoy a supportive environment with diverse opportunities.
Tasks
- Manage client administration and provide social consultation support.
- Handle correspondence and serve as the main contact point for inquiries.
- Assist in economic social aid and maintain client data management.
Skills
- Commercial training (EFZ) and experience in public administration required.
- Proficient in MS Office and social insurance knowledge needed.
- Strong organizational skills and ability to work under pressure.
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About the job
The Centre for Social Affairs is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we work with great commitment, low-threshold access and networking in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counselling, mother and father counselling, addiction counselling and school social work.
Clerk Administration Social Counselling
The Social Counselling department is a centre of expertise in polyvalent social counselling. The tasks can be divided into three areas: voluntary social counselling, economic social assistance and statutory investigation assignments (KESB, municipalities, courts). The Social Counselling administration manages reception and performs administrative tasks for social counselling as well as mother and father counselling. This includes tasks related to client administration as well as duties to relieve the specialist departments.
Your tasks
- Counter and telephone service as the first point of contact and information (intake)
- Telephone contacts and also direct contacts with clients, third parties, institutions, authorities, etc.
- Handling correspondence (incoming and outgoing mail, written communication, minutes...)
- Data management, address administration (Office, KLIB)
- Investigations, applications and requests for social counselling
- Collaboration and controlling tasks, especially in the area of economic social assistance
- Tasks within the framework of client work according to agreements (e.g. income administration...)
- Tasks within accounting, budgeting and payment transactions (emergency fund for clients, petty cash...)
- Filing, archiving
- Supplier contacts, material management
- Statistical work according to specifications
- Practical supervision of commercial apprentices EBA and EFZ
Your profile
- Commercial training EFZ mandatory
- Several years of professional experience in a public administration advantageous
- Good knowledge of social insurance system
- IT user skills (MS Office and KLIB)
- Confident German language skills (oral and written)
- Resilient personality with the ability to keep a cool head in a demanding work environment
- Organisational talent, flexibility, high commitment as well as a very good grasp
- Willingness to continue training continuously
Are you interested?
We look forward to receiving your application. If you have any questions, Christine Albisser and Brigitte Handschuh will be happy to assist you. Applications by e-mail cannot be considered.
We look forward to receiving your application. If you have any questions, Christine Albisser and Brigitte Handschuh will be happy to assist you. Applications by e-mail cannot be considered.
