Employee: Master’s Program and Business Development 70 - 80 %

About the job

Employee: Master’s Program and Business Development 70 - 80 %

You ensure that an international master’s program runs smoothly – structured, reliable, and with a sense for people. In this role, you combine administration, coordination, and service into a strong foundation for teaching and collaboration.

Department: Life Sciences and Facility Management

Start date: Immediately or by arrangement

• You coordinate and are responsible for the central administrative processes of an English-language master’s program – from admission through module planning to module registration – and ensure their timely and correct implementation.
• As the central contact person, you provide service-oriented support to students, lecturers, and internal interfaces and take on first-level support for administrative concerns.
• You reliably support the program management in daily operations, coordinate meetings, document decisions, and follow up on agreed measures.
• You create, maintain, and improve process documentation as well as planning tools (e.g., annual, room, and schedule planning) and thus contribute to the continuous development of processes.
• You independently handle defined task packages, make decisions within your area of responsibility, and bring structure to parallel demands.
• Depending on need and interest, you support administrative activities in teaching at the bachelor’s, master’s, or summer school level.

Additional tasks

• You provide administrative support for projects in business development and participate in cross-team initiatives.
• You actively contribute your own ideas for the further development of collaboration and processes to the team.
• You have a bachelor’s degree (e.g., business administration or comparable) or a vocational training with relevant further education or corresponding professional experience and bring a solid understanding of administrative processes – ideally in a higher education context.
• You work very structured, precise, and carefully, keep an overview even with several parallel tasks, and organize your work independently.
• You enjoy working with different stakeholders and in a team; you communicate service-oriented, clearly, and respectfully.
• You feel confident in professional everyday life in English and are willing to communicate and work in English daily.
• You use MS Office proficiently and naturally use digital work tools.

Nice-to-have

• Experience in coordinating study programs, educational offerings, or complex administrative processes.
• Interest in process optimization and enjoyment in further developing existing structures.

The ZHAW Zurich University of Applied Sciences, with over 14,000 students and over 11,000 continuing education participants as well as around 3,700 employees, is one of the largest multi-disciplinary universities of applied sciences in Switzerland.

Life Sciences and Facility Management

Studying and researching in Wädenswil: practice-oriented, creative, passionate, and reflective. With our competencies in Life Sciences and Facility Management, we make an important contribution in the fields of Environment, Food, and Health to solving our societal challenges and improving our quality of life.

The MSc in Preneurship for Regenerative Food Systems (PREFS) combines sustainability, entrepreneurship, and food sciences. In business development as a hub for regenerative transformation, we network science, business, administration, and society. Our approach is inter- and transdisciplinary, practice-oriented, and impact-focused.

ZHAW is committed to gender-mixed and diverse teams to promote equality, diversity, and innovation.

We offer university-appropriate working and employment conditions and actively promote the personnel development of our employees and managers. A detailed description of the benefits can be found on the "Working at ZHAW" website. Here are the key points:

Jocelyn Schaad

Recruiting Manager