Sozialversicherungsanstalt des Kantons Zürich SVA
Zürich
Assistant, IV Services Assistant (80% - 100%)
- 15 September 2026
- 80 – 100%
- Permanent position
- Zürich
Job summary
Join SVA Zürich as an Assistentin in IV-Leistungen, supporting clients. Work in a dynamic team with great benefits and flexible hours.
Tasks
- Handle all assistant tasks for our IV office efficiently.
- Provide first contact for clients via phone and email.
- Manage administrative duties and process applications independently.
Skills
- Require commercial training and relevant experience in a similar role.
- Strong organizational skills and customer service orientation.
- Team player with flexibility for diverse tasks.
Is this helpful?
About the job
Assistant, IV Services Assistant (80% - 100%)
Our clients are well advised with you.
Together with your approximately 13 colleagues, you are responsible for all assistance tasks in our IV office. For many of our clients, you are the first impression: by phone and in writing. On the phone, you answer initial questions or forward them to the responsible specialist. In addition to telephone customer contact, you handle a variety of administrative tasks: you independently check incoming registrations, initiate initial processing steps, and create simple correspondence. One thing is certain, your job is demanding and the pace is fast. However, you do not let your counterpart feel this, as you are a service professional.
You convince us with your skills.
You have a commercial education and already have professional experience in a comparable role, ideally in a varied position in a secretariat. Your qualifications go beyond the purely technical. You are an organisational talent and enjoy customer contact as well as administrative tasks. You are service-oriented, flexible, and enjoy working in a team.
We offer a lot.
SVA Zurich is the competence centre for social insurances. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our approximately 1200 employees are above average satisfied: a meaningful job, flexible working hours with home office, good social benefits, and a respectful informal culture. Do you want to develop professionally and personally? Welcome to us!
Don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erleben
Apply now
Further information
Our HR partial manager, Chiara Hüppi, will be happy to provide you with further information. Phone 044 448 81 21.
