Groupement Hospitalier de l’Ouest Lémanique (GHOL)
Nyon
Emergency Admissions Officer
- 24 October 2026
- 100%
- Permanent position
- Nyon
Job summary
Join GHOL, the leading hospital in the Leman region, for growth.
Tasks
- Manage patient admissions for inpatient and outpatient services.
- Update administrative details related to patient stays.
- Ensure proper insurance coverage for patients.
Skills
- 3 years of experience in a similar role required.
- Strong customer service and teamwork skills needed.
- Proficiency in French and basic English required.
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About the job
About the offer
GHOL is the reference hospital for the Western Lake Geneva region with its facilities in Nyon and Rolle. Tomorrow, we offer you the opportunity to continue your professional development by engaging in your new duties and participating in the development of GHOL, within its new hospital building on the Nyon site.
Job description:
In your new role, your duties impact the quality of patient care. Your role will notably include
- Being responsible for the admission process of inpatient and outpatient patients (variable hours, 7 days a week)
- Ensuring the update of administrative information related to patient stays
- Being responsible for collecting and verifying patients’ insurance coverage
- Mastering the administrative procedures of your sector
- Welcoming, directing and ensuring internal and external communications, as well as relations with patients
- Managing telephone calls and the service’s email inbox
- Collaborating with related services (reception, billing, debt collection, and medical-care staff)
Required profile:
We are confident in your rapid integration into your future role thanks to your:
- 3 years of experience in an equivalent position
- Interest in the healthcare sector
- Sense of hospitality
- Good stress management
- Flexibility and availability
- Team spirit
- Willingness to work in a team
- Proactive attitude
- Perfect command of French (reading, writing, speaking)
- Good knowledge of English (minimum A2/B1)
- Ease in using IT tools (MS Office Suite)
- Knowledge of Opale (an asset)
Education level:
Federal VET Diploma in Commercial Employment or equivalent qualification
Benefits:
Joining the Admissions team in Nyon means benefiting from a genuine integration plan to become operational quickly within a small team. You will work in a pleasant environment, supported by a series of well-established procedures. Nyon Hospital is evolving to welcome patients within a modern and welcoming infrastructure.
A pleasant working environment within a small team that encourages exchanges and your development;
Collaborate with innovative managers, active in their environment and creative in meeting current and future challenges;
The dynamic operation of a private company whose recognition as a public interest organisation guarantees the benefits of the collective labour agreement applicable in the parapublic health sector.