Cantone Ticino

Mendrisio

Head of General Services Staff Group, part-time (90%), at the Ticino Cantonal Administration

  • 11 November 2026
  • 90%
  • Permanent position
  • Mendrisio

Job summary

Join the team at the OSC in Mendrisio as a Capo gruppo! Enjoy a supportive work environment with flexible hours.

Tasks

  • Supervise staff and manage daily operations effectively.
  • Coordinate training and oversee annual evaluations of team members.
  • Ensure compliance with hygiene and safety standards in service.

Skills

  • AFC in cleaning or catering with significant experience required.
  • Strong organizational and relational skills are essential.
  • Good command of Italian for communication and documentation.

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About the job

158/26 | Head of General Services Staff Group, part-time (90%), at the Cantonal Sociopsychiatric Organisation (OSC), Catering Service, Mendrisio Grade and annual salary (including 13th month): 2 47'348.-- / 72'822.-- Duties: supervises the work of collaborators in routine management and any conflicts coordinates the group’s activities by defining work plans and manages attendance and absences. In collaboration with the Catering Service Manager, prepares and updates the annual work plan (holidays) and, in case of new hires, selects the service staff plans and delivers training to newly hired staff and, in collaboration with the Service Manager, oversees the continuous training of members of their group and collaborates in the training of apprentices. Furthermore, conducts annual and periodic staff appraisal interviews collaborates with the Head Chef, responsible cooks and the Head of General Services Staff Group to ensure the smooth running and success of the service performs cleaning and disinfection according to established instructions and schedule, respecting institutional rules, and checks the correct execution of work carried out by general services staff assigned to them. Also verifies the correct use of products, equipment and machines, ensuring compliance with personal protective equipment (PPE) regulations and guaranteeing workplace safety manages equipment and materials assigned to their areas (orders, inventories, etc.) and drafts and submits repair requests and reports anomalies found in their area of responsibility through official channels collaborates with the Service Manager in preparing documentation for the quality system involves and supervises CARL users in carrying out simple tidying and cleaning tasks, in collaboration with care staff Requirements: Federal Certificate of Competence (AFC) as Technical Cleaning Operator or (AFC) as Catering Employee or (AFC) in related professions in the catering sector several years of experience in the catering sector proven experience in leading and coordinating a work group, with the ability to organise routine and extraordinary activities, distribute tasks and supervise their execution flexibility, organisational and interpersonal skills good interpersonal and communication skills and a collaborative attitude willingness to work with people in a sociopsychiatric environment knowledge of the Ticino region good knowledge of the Italian language (conversation and writing) Special notes: employment rate: 90% workplace: Mendrisio willingness of the candidate to work irregular hours and shifts (including weekends and public holidays) start date: to be agreed Application conditions: applications must be submitted online. Other forms of application will not be accepted in addition to documents to be submitted at the time of online application (cover letter and motivation, curriculum vitae, diplomas, certificates and work attestations), further documentation may be requested later (criminal record with related self-certification and health status self-certification) Employment conditions: appointment or assignment: those provided for by the Law on the Organisation of State Employees and Teachers of 15 March 1995 (LORD) and the related Regulation. Any changes in law concerning salary and organisation are explicitly reserved working hours: 42 hours per week (for a 100% employment relationship), flexible or according to service needs Deadline: 9 December 2026 Further information can be obtained from Mrs Mirjam Trinkler, Head of Catering Service, tel. 091 816 55 58. |

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