Learning & Development Coordinator

Learning & Development Coordinator

• Full-time

Company Description

Building the bank of tomorrow takes more than skills.

It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together.

Share our vibes? By joining Swissquote, you will become a member of the sector’s leading company. You will be encouraged to develop your skills and to grow within teams of highly qualified specialists. We encourage personal development and actively support creative teamwork, leadership and responsibility.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.

Our +1’000 employees work in a flexible way, without dress code and in multicultural teams.

By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

Job Description

• Assist in the planning, scheduling, and coordination of training sessions, workshops, and development programs for employees across the organization.
• Monitor training enrollments and attendance, tracking participant progress and completion of training activities.
• Assist in the development of training materials, presentations, and documentation, working closely with subject matter experts and trainers.
• Administer the Learning Management System (LMS), overseeing course catalog management, user access, course enrollment and reporting functionalities to ensure a seamless learning experience for employees.
• Respond to training inquiries and provide assistance to employees regarding training programs, requirements, and resources.
• Analyze training effectiveness and outcomes through data collection, feedback mechanisms, and performance metrics, leveraging insights to continuously improve and optimize training programs.
• Collaborate with internal stakeholders and external training providers to ensure training programs meet organizational needs and objectives.
• Assist in the development and implementation of the overall learning and development strategy, including long-term planning, goal setting, and performance metrics tracking.
• Stay informed of industry trends, best practices, and emerging technologies in learning and development.
• Lead and participate to other projects in the team (i.e. induction program, training processes, training participation rate, internal communication)

Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field required.
• Ideally 2+ years of experience in training coordination, learning and development, or related roles
• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
• Excellent communication and interpersonal skills, with the ability to interact confidently with stakeholders at all levels.
• Analytical skills, with the ability to assess complex situations and develop data-driven solutions.
• Proficiency in Learning Management Systems (LMS) ideally WORKDAY
• Passion for learning and development, with a commitment to fostering a culture of continuous growth and improvement within the organization.

Additional Information

A BANK THAT DOESN'T LOOK LIKE ONE

Located near Geneva and the lake, our Headquarters gathers 700 of our employees: young (34 years old on average), multicultural (50 nationalities) and wearing what suits them best. You will find a friendly atmosphere in an open and inclusive environment. Spacious offices, home-office policy, outdoor terrace, sports clubs and even... a real Pub for after-work moments.

Make your move in a challenging environment that offers you an exciting opportunity to boost your career and develop solid banking and financial business expertise.