Internship in Facilitation Management (limited 6 months, 80-100%, all genders)

Internship in Facilitation Management (limited 6 months, 80-100%, all genders)

The Ground Operations Facilitation Management (GFM) ensures worldwide compliance with authority travel requirements for passengers and enables smooth operations of Austrian, Lufthansa, and SWISS. You support the team during the daily operational business and are versatile in your deployment.

Starting date: August 01, 2024

You may apply in English or German.

Facts

Location

Zürich/Kloten

Employment level

University internship

Function

Other

Working time

Full-time or part-time

Salary

CHF 2,500.- gross per month for Bachelor and Advanced Federal Diploma of Higher Education students or graduates / CHF 3,000.- gross per month for Master students or graduates

Publishing date

06-13-2024

Application deadline

06-27-2024

The GFM is responsible for all travel requirement related topics as well as the transmission of passenger data. Together with a virtual team of experts, you contribute to minimize operational disruption for the carrier and its customers.

• Relieve the daily workload of existing team members by supporting them with ad-hoc or routine tasks
• Participate in various internal department meetings
• Support the team during evaluation and data administration of immigration fines
• Reorganize the administrative structure of facilitation topics on the MS Teams and sharepoint in cooperation with the team
• Analyze and carry out clarifications on various topics, support units and systems
• Support the GFM in the interpretation, implementation and communication of the worldwide travel requirements
• Support the handling of the team e-mail filing system, by clustering topics and answering requests from worldwide stakeholders

Liz Hasler

Central Competences & Processes

Swiss International Air Lines AG

Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

The candidate possesses quick learning skills, enabling the intern to support the existing team members whenever needed.

• Workload Specification: For this position, 100% workload is preferred.
• HF diploma, Bachelor’s, Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters)
• Studies in law or political science would be an asset
• Experience in airline ground operations or in other functional areas within the airline industry would be an asset
• Open-minded team player
• Customer-oriented mindset solution-oriented thinking
• Strong-conceptual and analytical capabilities
• Very good spoken and written German and English skills
• Very good MS Office skills
• Self-dependent, reliable and responsible person

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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