Services Automation & Software Engineer (M-F) – 100%

À propos de cette offre

You ensure, alone and/or in close collaboration with the After-Sales and Tests teams, the development and updating of software and related documentation for our products both for internal and external customers.

Your role

- Develop, improve and update control systems in collaboration with the Automation, After-Sales and Tests teams

- Act as the main contact for the After-Sales service for troubleshooting and help customers with control command problems

- Analyse customer problems reported by the After-Sales service and describe them in such a way as to facilitate their resolution by the Automation department

- Calculate the costs associated with control systems when customers request system upgrades

- Support commissioning engineers and technicians in resolving control encountered during maintenance or troubleshooting operations (on site or remotely)

- Assist the Testing and R&D departments with customer testing in the event of specific Automation

- Train the Services Department staff in Automation-related topics

Your profile

- You have a degree in automation and have experience in an industrial environment (minimum 2 years)

- You master programming languages for programmable control systems

- You are familiar with Siemens software tools (TIA Portal, STEP 7)

- You have knowledge of GAMP5 guidelines, as well as 21 CFR part 11 for electronic records & electronic signatures

- You have good knowledge of English and French, German is a plus

- You are willing to travel regularly (sometimes up to 40% of the time)

- You are dynamic, rigorous, flexible, show initiative and like challenges

We offer

A stable and versatile position in an international and dynamic working environment, continuous learning as well as good salary benefits.