Company portrait



Digicall est le contact center suisse de référence pour les PME ou les multinationales qui souhaitent externaliser leur gestion de la relation client de manière simple et efficace.

Centre d’appel pionnier et expert avec plus de 30 ans d’expérience, nous répondons de manière personnalisée à l’ensemble des problématiques de gestion des appels, customer care et de « Business Process Outsourcing » (BPO).


Reviews


2.7 ★
10 reviews
Employees (0)
Applicants (0)
5 stars4
4 stars0
3 stars0
2 stars1
1 star5
Translated from French
5.0

over 1 year

Current employee, Permanent position

New team dynamics and a pleasant working climate.

What works well?

In 2020, new agents were added to the existing team at the Contact Center (to support the company's growth). In addition, both the sales, marketing and human resources departments have been consolidated. There is a strong team spirit and mutual support among employees and a new dynamic. Finally, the...more

What could be improved?

Benefits (apart from salary) could be introduced for employees (e.g. discount on fitness / sports season ticket, monthly massage service at the workplace, afterworks, help with public transport season tickets, etc.).

Translated from French

over 1 year

HR Manager

Thank you for your feedback. We are delighted to read this one. Indeed, the year 2020 is full of promise for our company.

Translated from French
5.0

over 1 year

Current employee, Permanent position

Good team spirit and varied work

What works well?

The team in place is motivated, close-knit and pleasant. The work is varied and we can benefit from a high level of responsibility. As a "family-type" SME, everyone is involved and tries to give the best of themselves for the success of the company. It's nice in terms of motivation.

What could be improved?

Communication at the global level and an explanation of the long-term strategy.

Translated from French

over 1 year

HR Manager

Thanks for the feedback. We take all points of view into account in our HR strategy. We currently have a good team in which everyone brings something positive and succeeds in finding their place.

1.0

almost 3 years

Former employee, Permanent position

What works well?

good athmosphere with the colleagues

What could be improved?

Director out of blue. No vision for future