5 reviews
Deteriorating internal climate and lack of transparency regarding
What works well?
The company has historically had skilled field teams and recognized operational expertise. However, several recent departures and reorganizations appear to have weakened this dynamic, with a gradual loss of field experience. Operational quality remains possible, but it increasingly depends on the teams still in place. The potential remains real, provided that the workforce is stabilized, the retention of experienced profiles is strengthened, and a consistent managerial dynamic is restored.
What could be improved?
The internal climate has deteriorated significantly in recent times, with management perceived as more top-down and less attentive to the needs of the field. Several operational decisions appear to have been taken without sufficient consultation with the teams concerned, leading to misunderstanding and demotivation. The management of internal changes lacks transparency. The criteria for promotion and the allocation of positions of responsibility are not clearly communicated, which fuels a sense of unfairness among employees. In practice, those who are not integrated into certain internal circles may feel that their progress is limited despite their commitment.
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Employer comment
01 July 2026
Thank you for taking the time to share your feedback. We acknowledge your perspective on the situation. Our company has undergone several organizational changes in recent months that may have raised questions. However, we remain deeply committed to open communication with our teams and to transparency in our internal processes. Regarding career advancement opportunities, our policy is to prioritize internal candidates whenever possible and to make positions available to our employees first in order to promote internal advancement and foster talent development within the company. We are taking your feedback into consideration and continuing our efforts toward continuous improvement.
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A good company
What works well?
The general atmosphere was good, the work interesting and the equipment functional. The salary was attractive. There was plenty of suitable training.
What could be improved?
Planning sometimes needed to be reviewed. One manager was particularly toxic.
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Employer comment
01 July 2026
Thank you for taking the time to share your feedback. We regret that your experience led you to this perception. We take the quality of leadership, mutual respect among colleagues, and work organization very seriously. If you would like to discuss the points you raised in more detail, we invite you to contact our Human Resources department, which is available to discuss them with you confidentially and constructively.
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Evaluation 1
What works well?
Courteous welcome, respect of rules and safety instructions.
What could be improved?
I salute your professionalism and the quality of your services.
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Comment this review
Good general atmosphere, which makes you want to get involved
What works well?
It is a very good company, which remains quite family on the whole. There is a good agreement with all the surveillance officers as well as mobile brigades, several different work sites that generally allow us to find a suitable position, and also the possibility to change positions on request as much as possible. It's the 3rd security company I work for in Geneva, and for me, but it only involves me, it's the best.
What could be improved?
A little more listening between the command and the agents. That an attendance bonus be proposed for all agents who are never absent during the year, and who invest themselves for the company, who do not hesitate to cut off their rest or even stop their holidays to take sporadic urgent missions in order to succeed in the mission and at the same time satisfy the Company and the customer (who could be in gift vouchers for example)
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Employer comment
01 July 2026
Thank you for your feedback and suggestions. We are fully aware of the dedication and hard work our field agents put in every day, especially when they demonstrate flexibility in responding to operational needs and urgent requests from our clients. Recognizing this dedication is a priority for us. Beyond the potential implementation of reward programs, we consider our employees’ commitment, availability, and professionalism to be essential factors taken into account when evaluating opportunities for career growth and development within our company. We thank you once again for your contribution and remain open to suggestions for continuously improving our employees’ experience.
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GPA
What works well?
Good communication with planners, good communication with management.
What could be improved?
I've been with the company for a short time now without comment.
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