SIR Service d'intervention rapide S.A.

17 reviews

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  • Highest rating
  • Lowest rating

Toxic environment

1.0

  • Salary and benefits
    2.0
  • Management style
    1.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Former employeePermanent position

31 January 2026

What works well?

Unfortunately, there are no advantages to highlight.

What could be improved?

Working in a toxic environment becomes exhausting, especially when the people around you completely lack honesty. You never feel valued, even when you take risks or make considerable efforts. The slightest mistake immediately triggers a reprimand, as if constant pressure were a normal way of operating. Communication is entirely one-way: you receive orders, criticism, and comments, but never any listening, never any dialogue, never any recognition. Whatever you do, it is never enough, never good enough, never appreciated. This climate is made all the more difficult by the fact that some managers, particularly lieutenants, adopt a haughty attitude, as if they were above everything and everyone. They seem to forget that they are, at heart, mere human beings, and that in real life, they would probably not behave this way. In this environment, the value of the individual disappears completely. We become mere pawns, "little puppets," interchangeable and insignificant. We come to wonder why we continue to support a system that offers neither respect, support, nor recognition. Don't act like cowboys, because deep down, you are very small.

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Employer comment

13 February 2026

We have carefully reviewed this comment, even though it does not reflect the reality of our daily operations. The statements made, particularly regarding an allegedly toxic work environment, a lack of honesty, or a total absence of recognition, are particularly serious and in no way correspond to our internal practices or the feedback we receive from our employees. At SIR SA, we attach great importance to respect for individuals, the quality of professional relationships, and recognition of work accomplished. We strive to create a working environment based on dialogue, listening, and fairness, where everyone is encouraged to express themselves, progress, and find their place. The situations described in this testimony do not correspond to the facts as we know them, nor to the values we uphold on a daily basis. We are aware that each professional experience can be lived differently, and that tensions or misunderstandings may exist. We remain open to comments and criticism when they are expressed in a constructive and respectful manner. It is in this spirit that we invite the person who wrote this message to contact us directly, if they wish, so that we can engage in a sincere and concrete exchange, with a view to improvement and dialogue.

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Best security companies

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

02 November 2025

What works well?

Excellent company offering a stimulating and caring work environment. There are real opportunities for advancement, with superiors who listen and provide support that enables everyone to develop their skills. A fine structure where you can grow professionally and flourish.

What could be improved?

There are no critical points to improve, but there's always room for improvement.

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Employer comment

18 February 2026

Thank you very much for your positive review and feedback. We are a company that is large enough to offer opportunities for advancement, yet small enough to ensure that our employees' qualities and talents are known and recognized for their true value. We are committed to ensuring that our employees feel comfortable in the company and in their positions. We fully agree with you that there is always room for improvement, and we remain constantly attentive to positive feedback, opinions, and criticism.

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Very nice company from SIR

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Former employeePermanent position

04 August 2025

What works well?

Very nice company, very serious and human. I was very well looked after from start to finish. It's the best security company in Geneva and Switzerland.

What could be improved?

Nothing, everything is perfect. I really enjoyed working with very good security guards, the intervention team. The HR team listens to the agents. It's the best, if not the best, security company in Switzerland.

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Employer comment

18 February 2026

Thank you very much for this extremely positive feedback. It perfectly reflects what we strive to build every day: a people-oriented company that is demanding in its professionalism and attentive to the well-being of its employees. We are committed to ensuring that everyone feels supported, listened to, and valued, both personally and professionally. Knowing that the support, team spirit, and availability of our teams—particularly HR and management—are perceived in this way is a real source of pride for us. This type of feedback reinforces our vision and motivates us to continue in this direction.

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An experience to avoid

1.0

  • Salary and benefits
    1.0
  • Management style
    1.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Former employeePermanent position

18 June 2025

What works well?

My experience at SIR SA was extremely disappointing. The working environment is marked by constant pressure, chaotic internal communication and a blatant lack of respect for employees. The company sometimes requires people to come to work even when they're ill, which demonstrates a management style totally disconnected from staff well-being. There is no recognition of effort: the risks taken in the field are high, but are not accompanied by any bonus or form of compensation. The working atmosphere is tense, with everyone working in fear of making a mistake or being called to order unjustifiably. What's more, deadlines are unrealistic and often changed at the last minute, without consultation... In short, the working environment at SIR is toxic, poorly supervised and deeply unbalanced. I would strongly advise anyone concerned about their personal and professional balance not to join this organization.

What could be improved?

The company operates with a profound lack of ethics. Deadlines are imposed without logic or respect for realities on the ground, and commitments made by management are very often not kept. Respect for employees' private lives is almost non-existent: constant pressure to work even when ill, intrusion into personal lives, out-of-hours calls... The atmosphere is deleterious: constant tension, total lack of recognition, and major risks in the field with no compensation. The company puts its profits before the health and safety of its employees. Internal communication is disastrous. Essential information is always late or unclear, and decisions are taken opaquely, often without consultation. The general impression is that management is playing with the limits of the law to maximize profits, even if it means exhausting staff or bending certain rules. In short: a toxic structure, poorly organized and profoundly unfair to its employees. I would strongly advise anyone serious about their values not to apply.

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Employer comment

23 June 2025

We have taken careful note of this comment, even though it is not in line with the reality of our day-to-day operations. The accusations made are serious and in no way reflect the practices or values of our company. At SIR SA, we attach great importance to respecting labor laws and the health of our employees, and we strive to create a professional climate based on dialogue, fairness and recognition. The situations described in this testimonial do not correspond to the facts, nor to the feedback we receive from our teams. We are fully aware that each professional experience is unique, and that disagreements may arise. We are open to criticism as long as it is expressed sincerely, constructively and respectfully. With this in mind, we encourage the person who sent us this message to contact us directly if they wish to contribute to a real improvement, so that we can have an honest and concrete exchange of views.

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An unlucky apprenticeship

1.0

  • Salary and benefits
    2.0
  • Management style
    1.0
  • Working atmosphere
    2.0
  • Career opportunities
    2.0
Former employeeApprenticeship

07 June 2023

What works well?

This company is very good for an agent who wants to learn how to move the boss's groceries, work 2h39 a day and otherwise wait and clean the car.

What could be improved?

A training plan that leads to as one of the company's core values.

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Employer comment

18 July 2023

Thank you for your feedback. Every learning experience is important to us and we strive to create a positive and supportive environment for professional growth. We are surprised by your comments, as they do not reflect our commitment to the training, development and involvement of our employees in various assignments. We remain committed to providing opportunities for growth and ensuring the satisfaction of our staff. Your feedback is important to us and we will continue to work to meet the expectations of all our employees.

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Average hours

1.0

  • Salary and benefits
    1.0
  • Management style
    1.0
  • Working atmosphere
    1.0
  • Career opportunities
    1.0
Current employeeLimited

19 October 2021

What works well?

The hourly wage is more than adequate (in accordance with the Security Agreement)

What could be improved?

The fairness of being able to sign up for assignments. Often there are not enough hours to take and it is complicated to pay the bills at the end of the month. The program to announce your availability is not user friendly

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Employer comment

15 January 2023

Thank you for your feedback. We emphasize to all our auxiliary staff that there is no guarantee of hours. As off-peak periods are fortunately rare, we strive to maintain fairness in the distribution of assignments during these periods.

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Disappointing experience

1.0

  • Job description
    3.0
  • Application process
    1.0
  • Personalized answer
  • Response time
    1.0
ApplicantPermanent position

02 October 2021

What works well?

The image but in the acts it is average. A company that is not as family oriented as it claims to be

What could be improved?

The response time to my application was long, I had to send my file back several times. The person on the phone did not speak clearly, the first consideration was not very human. Then I was received for the interview but we don't know how long it will take to be hired. The recruiters were not very clear.

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Employer comment

15 January 2023

Thank you for your feedback. We regret that it was negative. We recognize that the procedure is quite long due to our field of activity requiring thorough checks of each application. Nevertheless we strive to provide the best possible response to all our contacts and are constantly looking for ways to improve our processes.

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The best safety box in Geneva

5.0

  • Salary and benefits
    5.0
  • Management style
    4.0
  • Working atmosphere
    4.0
  • Career opportunities
    3.0
Current employeePermanent position

27 May 2021

What works well?

The ITS remains one of the only companies in Geneva to have human values. We are not just numbers like in other companies, it remains a family business. Salary above the CCT working rhythm at the top prestigious customer so pleasant working conditions possibility to do overtime on voluntary PAID (yes yes you are not dreaming)

What could be improved?

Visibility, especially on social networks, may be, but I don't know the company's philosophy on this.

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Employer comment

12 September 2023

Thank you for your complimentary feedback on our corporate culture and working conditions. As far as our visibility on social networks is concerned, we do indeed adopt a discreet approach in line with our corporate policy. However, your feedback is invaluable and will help us refine our communication while remaining true to our values.

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Confidence, autonomy and quality

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

28 May 2020

What works well?

The company's strategies are totally in line with its values. A strong trust is placed in the employees who can work autonomously and provide a very high quality of service.

What could be improved?

I do not see any important areas for improvement at the moment.

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Employer comment

05 October 2023

Thank you for your positive feedback. We're delighted that you feel our strategies and values are aligned, and that the trust we place in our employees translates into high quality service. Your satisfaction and feedback are important to us. Even if you haven't identified any major areas for improvement, please know that we are always open to suggestions. Thank you for contributing to our success.

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A large professional family

5.0

  • Salary and benefits
    5.0
  • Management style
    5.0
  • Working atmosphere
    5.0
  • Career opportunities
    5.0
Current employeePermanent position

27 April 2020

What works well?

Very well organized and "big family" atmosphere. Each employee is considered as a unique person and this is what makes the difference for a company. We are not just "numbers". In addition, the ITS has received the Fair On Pay certification which proves that the company pays its female and male employees equally.

What could be improved?

There's not much room for improvement. The company is running well and has been doing so for over 40 years thanks to fair management for all. The work is hard but interesting and always recognized. All employees are proud to work for SIR and this is rare for a company in 2020.

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Employer comment

05 October 2023

Thank you for your glowing feedback. Your recognition of our "big family" culture and the unique value placed on each employee touches us deeply. Our Fair-On-Pay certification illustrates our commitment to fair compensation, and we're delighted that it's been noticed. Your pride, and that of all our employees, is a reflection of our ongoing dedication. Thank you for being part of this wonderful adventure that has been SIR for over 40 years.

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Overall ratings

3.8
Based on 17 reviews
5 stars71%4 stars0%3 stars0%2 stars0%1 star29%
  • Management style
    3.9
  • Salary and benefits
    4.1
  • Career opportunities
    3.9
  • Working atmosphere
    3.9

Review this company