DERTOUR Suisse AG
Zürich, CH
Travel Consultant: Excellence Service Centre Zurich (80 - 100% - m/f/d)
- 10 November 2026
- 80 – 100%
- Zürich, CH
Job summary
Join DERTOUR Suisse as a Travel Consultant in Zurich! Experience unforgettable travel adventures with a dynamic team.
Tasks
- Process and manage exclusive VIP travel requests for Hotelplan.
- Create tailored travel offers with the highest quality standards.
- Ensure excellent service and build long-term partner relationships.
Skills
- Experience in a travel agency and a passion for high-quality travel.
- Strong service orientation and willingness to go the extra mile.
- Excellent teamwork skills and the ability to handle stress.
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About the job
Excellence stands for exceptional service, highest quality and individual solutions. We cater to the most exclusive and demanding requests from our travel agency partners and passionately create unforgettable travel experiences.
What is still missing? You! As a …
Travel Consultant: Excellence Service Centre Zurich (80 - 100% - m/f/d)
What you will benefit from:
- Collaboration in a dynamic and motivated team with mutual support in the Service Centre (VTO)
- Opportunity to broadly expand your sales and travel industry knowledge
- Attractive development opportunities within our Service Centre (VTO) according to your strengths and interests
- Flexible working models (part-time, job sharing, home office, workation)
- Travel discounts and study trips
- Support with training and further education
Unleash your passion for travel at DERTOUR Suisse with its strong brands Kuoni and Hotelplan. Look forward to a modern, appreciative environment and over 1,600 colleagues throughout Switzerland.
What awaits you:
- Processing and managing exclusive and high-priced VIP requests for the Hotelplan brand as well as prospectively for Kuoni
- Development of individual and tailor-made travel offers with the highest quality standards
- Personal and professional support of our travel agency partners throughout the entire booking process
- Ensuring a first-class service experience and building long-term partner relationships
- Coordination of complex travel services and individual special requests
- Close cooperation with internal and external partners to implement extraordinary travel wishes
What you bring with you:
- Passion for high-quality and individual travel as well as a strong desire to make travel dreams come true
- Training or professional experience in a travel agency
- Strong service and customer orientation as well as enjoyment in going the extra mile
- High personal responsibility as well as a structured and precise way of working
- Team spirit and resilience
- Solid language skills in German, French and English
If you have any questions, Nathalie Kickmaier, Team Leader Beach East, is happy to assist you at Tel +41 44 277 42 08.
Your application in 3 steps:
- Go to jobs.dertour-suisse.com and click on "Apply now".
- Upload your documents (CV, certificates and diplomas) and answer the questions.
- Submit everything – we will get back to you as soon as possible.
Only applications via our recruiting tool (no job agencies) will be considered. We look forward to meeting you!
