Claims Benefits Manager - in the property insurance branches (m/f/x) - 80-100%

A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive and inspiring work environment, ideal for developing your talent.

As part of the development of our Benefits Division, P&C Department, specialised in claims management and recognised for the quality of its customer service, we are looking for a Claims Benefits Manager - in the property insurance branches (m/f/x) with a workload between 80% and 100%.

In this role, you are responsible for the versatile management of claims files in motor vehicle insurance with or without bodily injury, private and business property, and private liability. You actively contribute to providing quality service to our insured clients, in close collaboration with our agencies.

You will join the Benefits service for French-speaking Switzerland, composed of around thirty managers. This dynamic and committed team offers a collaborative working environment, conducive to professional development and the enhancement of your skills.

The various tasks awaiting you

Manage client files in the assigned portfolio:

• Open claims files, ensure correspondence follow-up and manage telephone exchanges
• Process, monitor and validate payment of expenses, including decision-making
• Investigate and follow up on claims, both material and bodily
• Analyse cases and assess liabilities according to the law
• Manage recourse against third parties and ensure follow-up
• Strictly apply the general insurance conditions
• Collaborate closely with various internal departments and partners, as well as provide technical support to our network agencies

What makes you unique

• Vocational training (CFC level), complemented by several years of experience in a similar position, federal specialist insurance diploma is an asset
• Significant experience in benefits management in insurance
• Proficiency in common IT tools (MS Office)
• Fluent in French, both spoken and written
• If you are also able to work independently while enjoying teamwork, resilient to stress and comfortable in contacts, then you will thrive in our service!

We offer you

• A healthy working environment in a mutual company certified "Great Place to Work"
• Multiple social benefits, including flexibility in work organisation
• Support in development and training
• Human values focused on employee well-being

We look forward to receiving your complete application file digitally (including CV, cover letter, copies of work certificates and diplomas).