Employee* Central Information Office ZSB

About the job

Employee* Central Information Office ZSB

University of Teacher Education FHNW, Study and Teaching Services

Knowledge. Skills. Shaping the future. Together for strong teachers, speech therapists, special educators, school principals

Your tasks:

As an employee of the Central Information Office of the PH Study Advisory Service (ZSB), you are the contact person for prospective students and students.
Your duties include:

• Providing competent initial information and triaging enquiries
• Maintaining and collaborating with interfaces
• Participating in information events (entire educational region Northwest Switzerland)
• Taking on overarching administrative tasks for the ZSB
• Managing and maintaining the web portal for students

Your profile:

You are open, communicative, flexible and service-oriented with a good sense for different personalities.
Additionally, you bring the following:

• Commercial vocational training or equivalent education – ideally experience in the education sector
• Enjoyment of structured, precise work
• Confident handling of digital tools and willingness to familiarise yourself with new systems
• Team spirit, flexibility and resilience – also during intense phases with high advisory and enquiry volumes
• Willingness to occasionally work evenings or weekends as part of events

Your prospects:

Our attractive employment conditions include high flexibility regarding working hours and location. At the university, a culture of dialogue and transparent communication is cultivated, characterised by appreciation and trust. We consider scope for design and action as important resources for innovation. Furthermore, the diversity and individuality of employees and students are embraced as strengths of the university.

Your benefits:

 

Wide range of university sports

Cultural programme with lectures, concerts, theatre and films

Practised pay equality between women and men

Annual working time (42 hours/week) with option for part-time and home office

Diverse internal and external training opportunities

Start date: Position available immediately, limited until 31 August 2027. Apply online Your workplace: University of Teacher Education FHNW
Bahnhofstrasse 6
5210 Windisch Any questions? About the position:

Zafina Shala, Team Leader Central Information Office ZSB, Contact: +41 56 202 73 41

About the application process:

Maja Hartmann, HR Manager, Contact: +41 56 202 70 37

Will you soon be part of our team? We look forward to receiving your application by 23 August 2026.

www.fhnw.ch/de/ph