Business Process Engineer (all)

You actively shape the further development of our process landscape and process governance. Together with the specialist departments, you question existing workflows, advance improvements in process and quality management, and ensure more efficient processes and a better customer experience.

Your area of impact

• Together with the specialist departments, you further develop the process governance and process architecture of BKW Power Grid and promote the clear design and uniform application of existing process roles, standards and structures
• You analyse existing end-to-end processes, identify improvement potentials and develop solutions that simplify workflows, increase efficiency and improve the customer experience
• You further develop the continuous improvement process (CIP) with proven methods and promote a culture in which improvements are anchored in the long term
• Together with the specialist departments, you define meaningful process key figures (KPIs), check the effectiveness of implemented measures and derive further need for action
• In cross-departmental projects, you bring together different perspectives, moderate workshops and support process owners and teams in implementing changes
• In quality management, you plan and conduct internal audits, accompany improvement measures and check their long-term effectiveness

What you bring with you

• Completed university degree in business, engineering or natural sciences or a comparable qualification
• Several years of experience in process and quality management as well as ideally knowledge of the energy sector
• Sound knowledge and practical experience in process analysis, process governance and optimisation methods such as Lean Management, Six Sigma and CIP
• Experience in cross-departmental projects, workshop moderation and collaboration with different specialist departments
• Analytical, conceptual and solution-oriented working style as well as preferably experience with internal audits
• Initiative, willingness to shape, holistic thinking as well as very good German and good French skills

Remote work

Questions about the application

Bianca Wisner

Head of Recruiting

bianca.wisner@bkw.ch

Questions about the position

We do not wish to receive enquiries from personnel service providers. We look forward to your online application.

What you can look forward to

As a responsible employer, we offer:

• fair and market-oriented remuneration
• flexible working models
• tailored training and development opportunities
• comprehensive health management
• a progressive infrastructure

About us

BKW offers its customers international complete solutions in the areas of energy, buildings and infrastructure. We employ around 11,500 people. Together we build networks, produce energy, plan and realise energy-efficient buildings and shape sustainable living spaces of tomorrow. For this we need you: people with ideas and commitment. Make a valuable contribution to society and our environment with us!

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