SWICA Gesundheitsorganisation
Schaffhausen
Customer Advisor (all)
- 14 October 2026
- 80 – 100%
- Permanent position
- German (Native language)
About the job
80-100%
Quality at all levels is the key to genuine well-being. As a member of the SWICA team, you understand holistic health as a service to people. You work with professionals like yourself who share this commitment. Everyone pulls together; that is a good feeling. Together, we create solutions that truly make a difference.
Advice with heart and expertise makes a real difference. As a customer advisor at SWICA, you actively shape the satisfaction of our customers. Your personal development is just as important to us. With the SWICA Market Academy and support in obtaining the VBV insurance intermediary qualification, you continuously develop yourself – in a dedicated team where you can grow and your ideas count.
Your workplace
Schaffhausen
Quality at all levels is the key to genuine well-being. As a member of the SWICA team, you understand holistic health as a service to people. You work with professionals like yourself who share this commitment. Everyone pulls together; that is a good feeling. Together, we create solutions that truly make a difference.
Advice with heart and expertise makes a real difference. As a customer advisor at SWICA, you actively shape the satisfaction of our customers. Your personal development is just as important to us. With the SWICA Market Academy and support in obtaining the VBV insurance intermediary qualification, you continuously develop yourself – in a dedicated team where you can grow and your ideas count.
Customer Advisor (all)
This is how you shape health
- Versatile and exciting telephone and personal advice for our customers and sale of needs-based insurance solutions
- Independent receipt and processing of customer enquiries, aiming to achieve the best customer satisfaction
- Collaboration in a dynamic and committed team with sales targets
- Active market development on behalf of the supervisor
- Preparation of quotes and customer correspondence in the private customer business
- Implementation of measures for customer retention and recovery
This is what sets you apart
- Completed commercial training and sales experience, ideally in the insurance industry
- VBV training completed or willingness to complete it
- Communicative, reliable and resilient personality
- Enjoyment of customer contact and active sales
- Strong advisory competence characterised by a high customer and service orientation
- Very good language skills in German and English, any additional language is an advantage
Why SWICA
- We build on humanity. That is why openness, respect and trust are at the centre of our everyday work. We take action, assume responsibility and think in solutions – together, for our customers. That is also why we have been number 1 in customer satisfaction for many years.
- We trust you and give you space. With annual working hours, at least 5 weeks’ holiday and holiday purchase on request. With part-time models and generous home office options within the possibilities of the position, you can organise your everyday life largely flexibly.
- We appreciate and reward your work – with a market-based salary, up to 1500 francs annual allowance for personal wishes and generous contributions to basic and supplementary insurance for you and your family.
- We offer you prospects. With a generous continuing education regulation, we support your professional and personal development – for your current role and your goals for tomorrow.
- Because health is everything. With our company health management and region-specific offers, we take care of your well-being. And if things turn out differently: 100% net salary continuation.
- We think long-term. With three savings plans, workload-dependent coordination deduction and benefits well above the legal minimum, you are well provided for your future.
Your workplace
Schaffhausen
Do you have questions?
Vanessa Landi, HR Recruiting, will be happy to provide information.
Only direct applications will be considered.
