Clerk Service and Sales Internal Office 100% (m/f/d)

What is my role?

• In this position, you are the first point of contact for customers and dealers, whom you competently advise by phone and email, and accompany service and quotation requests from initial contact to final order approval.

• Your tasks include creating and checking CAD drawings and technical documents required for further order processing.

• You handle the complete order processing including administrative tasks in a structured manner via the ERP system Borm.

• Through careful follow-up, you ensure that customer satisfaction remains consistently high and actively contribute to a positive customer relationship.

What do I need to be successful?

• Completed vocational training in a craft profession, ideally as a carpenter or sanitary installer

• Additional technical or commercial qualification, for example as a technical sales clerk, sanitary planner, or comparable further training

• Strong customer orientation as well as analytical thinking skills for systematic problem solving

• Very good German skills in spoken and written form for professional communication with private and business customers

• Technical understanding for planning and drawing as well as experience with CAD programmes

• Confident handling of common MS Office applications

What are my benefits?

• Our client financially supports you in your professional training and further education

• You work in a young, dynamic team with collegial cohesion

• A spacious office with modern technical equipment is available to you

• Free parking directly at the location as well as a bus stop right outside ensure optimal accessibility

• An open, transparent corporate culture with short decision-making paths shapes everyday work

Languages
German: C2 - Native level

Workplace
Lucerne

Vacancy number
VA-UKC-F8C