Medical Secretary/Administrative Assistant at 80%

Company Description

The General Clinic, located in the heart of the city of Fribourg, welcomes its patients in a modern, warm, and human-scale environment. It offers high-quality medical care and personalised support in numerous specialties, including orthopaedics, traumatology, neurosurgery, gynaecology, and ENT.

Job Description

You will ensure the reception of the medical centre and radiology department of the General Clinic. As the first point of contact for patients, you contribute to providing them with a professional, warm, and personalised welcome, while participating in the smooth administrative operation of these two activities.

Your main responsibilities:

• Welcome, guide, and inform patients
• Manage the telephone switchboard
• Make appointments
• Carry out administrative admissions (outpatient)
• Create, monitor, and update patient files
• Ensure a personalised and quality welcome
• Perform various administrative tasks related to the activity

Qualifications

• Training as a medical secretary or equivalent qualification
• Excellent command of French or German (native language) with a minimum B2 level in the other language (essential requirement)
• Comfortable with IT tools (MS Office), knowledge of Opale, Curamed, and Xplore is an asset
• Experience in the healthcare sector is an advantage
• Excellent presentation and strong customer service skills
• Cheerful, flexible, and solution-oriented personality
• Ability to manage a dynamic environment and prioritise tasks

Additional Information

• A key and varied position at the heart of the Clinic's activity
• A dynamic environment, interacting with many stakeholders
• The opportunity to grow within a modern and recognised organisation
• A pleasant working environment and a committed team
• Attractive working and social conditions
• Start date: immediately or to be agreed

We pay great attention to the diversity of life paths of our collaborators. Our positions are open to both women and men.