Zürich
IT Service Desk Engineer (m/f/d)
- 22 August 2026
- 100%
- Permanent position
- German (Fluent)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Service Desk Engineer (m/f/d)
This Rocken partner is a dynamic law firm with flat hierarchies and strong collegiality. Our partner is one of the leading Swiss law firms for commercial law and has around 250 legal experts. The clients of our partner include national and international companies, public companies and family businesses as well as public institutions and private individuals.
Responsibilities:
Independent execution of 1st-level support via ticket system
Handling of service requests, incidents and coordination of troubleshooting measures
Participation in the maintenance and updating of system documentation
Taking on deputising roles within the support team
Support in cross-team tasks and optimisation of processes
Qualifications:
Completed IT training or comparable qualification
Experience in 1st-level support and IT operations
Very good German and English skills; French is an advantage
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Alessia Rotta,
+41443852118
