Senior Front Office Agent (m/f/d)

27 August 2026
100%
Aschaffenburg

About the job

We are ibis Styles!

The ibis Styles Aschaffenburg is a 3-star superior hotel with 140 rooms. Located centrally near the main train station, it offers a workplace with direct access to the city centre and the region's key business locations.
Those who work here accompany business travellers, city tourists and families who appreciate modern design and uncomplicated comfort. Whether at reception, breakfast service or housekeeping – the team ensures a pleasant stay with professionalism, warmth and reliability.
The culinary offer includes a varied breakfast buffet as well as a bar that offers guests the opportunity for relaxed moments in the evening.
Employees create a workplace here where service quality, team spirit and hospitality are the focus every day. Apply now as a Senior Front Office Agent (m/f/d) with opportunities for advancement at ibis Styles Aschaffenburg and grow with us.

Planned start: 01.08.2026
Employment type: Full-time
Contract type: Fixed-term (1 year)
Workplace: Aschaffenburg

Your future field of responsibility

Looking after our guests from check-in to check-out with the aim of creating unforgettable stay experiences
Guiding and supporting Front Office Agents, trainees and interns in daily operations
Developing and implementing small projects to optimise reception processes
Taking on classic reception tasks such as room allocation, cash management, billing and invoicing
Active communication with other departments to improve internal collaboration and information flow
Handling guest complaints with sensitivity and implementing measures for quality assurance and service optimisation

Your profile

Completed training in the hotel industry or initial professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine feeling of welcome to guests
Good English skills, spoken and written, for daily communication with international guests
Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Celebrate. We give you an extra day off in the month of your birthday.
Growth. In our in-house academy, you continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Extras. Whether fashion, technology or events – secure exclusive discounts with numerous partners.

Additionally, you have access to further benefits from the hotel brand "Accor".

We look forward to receiving your application!

The easiest way to send it to us is via the "Apply Now!" button.

Your contact

Robin Bornemann
General Manager

ibis Styles Aschaffenburg
Elisenstraße 21
63739 Aschaffenburg
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=ibis%20Styles&country=Deutschland&city=Aschaffenburg