IT Technician

Location: Geneva · Contract: Permanent · Assignment: long term · Rate: 100% · Start: January 2027

For one of our clients based in Geneva, we are looking for an experienced IT Technician.

Context

The role involves handling requests and enquiries related to standard services for the provision and installation of microcomputer equipment.

The position also includes participation in a large-scale renewal project of the office workstation fleet.

Your tasks

• Handle requests related to standard services: configuration, delivery, installation and commissioning of desktops, laptops, printers and other IT equipment

• Participate in the office workstation renewal project, within the scope of assigned activities

• Deliver and install equipment upon presentation of the appropriate vouchers (project or request)

• Configure the BIOS of workstations

• Format workstations using system images (cloning)

• Connect workstations to the network (patch network sockets)

• Receive goods and verify their conformity with delivery notes and purchase requests

• Record entries, exits and transfers of equipment in management databases

• Inspect, clean and repackage equipment recovered after user return

• Proceed with the deletion of references in directories and management tools (AD, SCCM, SecureDoc, etc.)

Training

• Federal certificate and 3 years of experience

Essential skills

• At least 3 years of experience in installing and configuring office workstations and printers

• Good knowledge of directory services and fleet management, notably Active Directory (AD) and SCCM

• Proficiency with the Windows operating system

• Proficiency with office tools, at minimum Word, Excel and Outlook

• Knowledge of fleet management and ITSM tools (e.g. Qualiparc.net)

• Valid driving licence

• Proficiency in driving utility vehicles such as vans and trucks equipped with a hydraulic lift

• Clean criminal record and certificate of no prosecution

Appreciated skills

• Good physical condition, necessary for handling sometimes heavy goods

• Ability to ensure own safety as well as that of colleagues during interventions

A plus

• Ability to manage conflicts, complaints and more generally customer relations

• Capacity for self-reflection and willingness to engage in continuous training

Languages

• Fluency in French, both spoken and written

Personal qualities

• Service-oriented attitude

• Autonomy, rigour and reliability

• Team spirit and good interpersonal skills

• Good organisational and prioritisation skills

• Clear and professional communication

• Involvement and commitment in assigned activities

• Ability to manage unforeseen situations calmly and pragmatically

• Ability to identify situations requiring escalation and to contact the appropriate interlocutor

• Punctuality