Reception & Reservations Assistant

About the job

Chocolats Camille Bloch SA is a family business rich in traditions; a passion for chocolate, high standards of quality, our commitment to people and the environment, from the harvesting of the cocoa bean to the finished product.

Our philosophy also includes our attachment to Swiss chocolate and to our valley in the heart of the Bernese Jura, and we enjoy sharing this with our employees, customers, consumers and partners.

Do you enjoy human contact and are keen to offer a warm and professional welcome? Are you comfortable with administrative tasks, appreciate dynamic environments and can juggle several activities simultaneously? Then do not hesitate to contact us: we are looking for our future

Reception & Reservations Assistant

Main activities:

• Ensure the physical and telephone reception of visitors, customers and partners; • Manage individual and group reservations as well as requests received by phone or email; • Manage the mailboxes dedicated to reception and reservations; • Inform visitors, sell entrance tickets and help provide them with a quality experience; • Coordinate internal requests related to visits, meetings and events organised at the Visitor Centre; • Prepare meeting rooms and pass on information to the relevant employees; • Participate in the routine administrative management of the Visitor Centre; • Contribute to the smooth daily running of the Centre and provide support to other departments as needed.

Profile sought:

• Commercial, administrative, hotel training or equivalent; • Experience in reception, customer service, secretarial work or administrative management; • Excellent customer orientation and sense of service; • Good command of common IT tools; • Very good knowledge of French as well as a good command of German and English; • Availability to work variable hours, including weekends and public holidays; • Experience in tourism, hospitality or events is an asset;

You are:

Cheerful, organised and customer-oriented? Do you enjoy human contact, know how to manage several tasks simultaneously and keep calm even during busy periods? Are you flexible and ready to work weekends and public holidays? Then you may be the person we are looking for!

We offer you:

A rich and varied position within our Visitor Centre, in a dynamic and chocolate-filled environment, just a 5-minute walk from the station. We also provide free parking spaces.

But these are just some of the benefits we offer. If this opportunity has sparked your interest and curiosity, then it is worth applying!